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$6 USD / hour
Flag of KENYA
nairobi, kenya
$6 USD / hour
It's currently 4:06 AM here
Joined June 16, 2009
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Calorine W.

@CarolKevin

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$6 USD / hour
Flag of KENYA
nairobi, kenya
$6 USD / hour
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Skilled communications professional

A skilled communications professional with over 12 years in nurturing healthy relationships between organizations and clients. Strong oral and written communication skills covering expert writing ability, and confident in presenting an array of communication material. Profound understanding of the value of good communication, publicity, reputation and the significant role public relations plays in the success of an organization. Committed to ensuring consistently positive relationships between an organization and stakeholders to strengthen loyalty, credibility and maintain a positive reputation.

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Experience

Lead Editor

Kenya Revenue Autority
Jun 2016 - Present
- Develop and implement the business model; associated policies, manual, guidelines and procedures; yearly thematic areas of focus for the publication through intense research; publicity and marketing calendar, and digital campaign plan; product marketing strategies and opportunities to grow readership base; Proofread, edit and rewrite articles and Implement and report on surveys - Content writer of the Quarterly Outlook (students magazine)

Receptionist

CDSC Ltd
May 2007 - Mar 2012 (4 years, 10 months)
- Telephone management - Customer service - Mail management - Electronic filing - Manning the front office - Other duties as assigned e.g. acting Personal assistant or administrative assistant in their absence and performing their tasks with equal competence.

Acting Personal Assistant

CDSC Ltd
May 2011 - Jan 2012 (8 months, 1 day)
- Managing executive office - Making travel arrangements - Mail management and filing - Customer service - Telephone operation - Taking minutes - Diary management - Handling highly confidential information

Education

Graduating with a Bachelor in Mass Communication - Public Relations in October 2020

Africa Nazarene University, Kenya 2017 - 2020
(3 years)

Diploma in Secretarial Studies (KNEC)

Kenya 2002 - 2005
(3 years)

Qualifications

Customer Service Excellence

Kenya School of Professional Studies
2008
To help understand on how one should present the company to its public's both internal and external.

Customer Service Excellence

Training Solutions (KPMG)
2010
To bring realization on the fact that customer service is very key in businesses and to brainstorm on why it is fundamental and how a representative at this position can live a positive professional image e.g. through being competent in the knowledge of the company, self image, communication skills etc.

The Effective Office Administrator

Training Solutions (KPMG)
2011
To bring appreciation of the role of an Office Administrator in today's business and how they can achieve greater satisfaction in their roles and gain confidence for additional duties from their supervisors.

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