i am a young freelancer with 4 years working experience in communication skills, basic ict skills, Microsoft office (power point, excel and Microsoft word)CUSTOMER CARE RELATIONS,EMAIL CHECKING AND WEB INFORMATION RESEARCH,DATA ENTRY,SOCIAL MEDIA MARKETING. i have also had training in customer relations, time management, self management, call center technology, terminology structure and global and intercultural working. based on the information above i am able to work under pressure and more effectively due to the professional training i had at the British council. i am highly recognized at the British council because of my commitment, skill and participation during the training. i deliver on time and with accuracy. this is the more reason why you should consider hiring me.