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$10 USD / hour
Flag of UNITED STATES
$10 USD / hour
It's currently 6:09 PM here
Joined January 7, 2016
0 Recommendations

Alex G.

@alexandergarbe

5.0 (1 review)
0.0
0.0
100%
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$10 USD / hour
Flag of UNITED STATES
$10 USD / hour
100%
Jobs Completed
100%
On Budget
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Repeat Hire Rate

Customer Service, Tech Support, Chat Support

My name is Alex Garbe, and I am a 23 year old located in Austin, Texas. I am looking for remote work, I have great Flexibility with my schedule. My previous work in the past has consisted of Customer Service (Email, Chat, Phone, Forum, Social Media), Tech Support (Phone, Chat, Email, Forum) specializing in Website troubleshooting, Smartphone Troubleshooting. I am new to the Freelance world, so testing out the waters and hoping this is a great route for myself. I also am a certified Personal Trainer through NCSF, and do create online workout programs and meal planning. I am easy to reach quickly (Text, Call, Email, Skype), almost always reply within 5 minutes. I look forward to working with you. - Alex

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5.0
$10.00 USD
Did very good job and very fast. Awesome freelancer!
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Flag of Kestutis M.
@Pejlis
8 years ago
0.0
$3.75 AUD
The project is not completed according to the dispute
Research
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Flag of Tony F.
@PureCinema
8 years ago

Experience

Senior Specialized Technical Care

T-Mobile
Sep 2012 - Present
To carry on from the previous information, because I did very well at T-Mobile, within my first year of employment I was promoted to Specialized Technical Care as a Senior Specialized Technical Care. In this department not only did I continue taking my previous departments calls, but also began to work on Mobile Hotspots, Routers, VIP customers, and Tech to Tech (Technical Care from large companies).

Technical Care Assistant

T-Mobile
Sep 2012 - Jul 2013 (10 months, 1 day)
Starting at T-Mobile, I was second tier technical support for T-Mobile Smartphone devices. Customers would reach out to use for wide arrangements of issues. Swiftly getting into action, I would on my end be getting into the customer’s account to audit, pulling up troubleshooting flows pertaining to their issues, all while engaging the customer getting the basic needed information to prepare them for troubleshooting.

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