Yuliia K.

2 years of hands-on experience in Software Quality Assurance and Testing. - Functional Testing, Black Box Testing, Usability Testing, Regression Testing, Cross-Browser Testing - Web Testing, Mobile App Testing - HTML/CSS, Java (basic level) - Hands on knowledge and work experience with Bug Tracking and Reporting Tools like Bugzilla, Mantis etc. - Bitbucket, Gitlab, Github - Bugs detection and reporting - Creat test cases and checklists - Create requirement trace-ability matrix - Reading/writing technical documentation - Other skills: Slack, OpenCart, phpMyFAQ. I have 3+ years of experience in Customer Service/Support. I have experience in Customer Service via chat, mail and phone and also with electronic commerce. Sincerely, Yuliia.