Robert V.

Skilled Customer Service Specialist with over five years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Superior computer skills and telephone etiquette. Motivated customer service in a fast-paced, team-based environment. Excel at customer satisfaction and retention. Flexible and hardworking in a deadline-driven environment. Patient and empathetic with an extensive background in conflict resolution and customer care.