Profile image of NitikaMangal
@NitikaMangal
Flag of India New Delhi, India
Member since January 17, 2016
2 Recommendations

NitikaMangal

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Current - Pursuing LLB, Delhi University Completed - MAIT: Masters in Applied IT from Monash University, Australia Total of 7.5 years experience in: -> TECHNICAL WRITING – Technical Documentation, Technical Reviews -> CONTENT WRITING – Blog Posts, Website Content, Tweets, SEO Keyword articles -> ACADEMIC WRITING – Political Science, Psychology, Management, IT, Law -> NAATI certified translator -> Project Co-ordination -> Managing teams internationally and achieving targets
$7 USD/hr
42 reviews
4.4
  • 98%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 4%Repeat Hire Rate

Portfolio

Recent Reviews

Experience

LLB

Aug 2015

Pursuing LLB from Delhi University

QA Manager

Jun 2012 - Feb 2014 (1 year)

My role involved managing a Quality Assurance team for 'Sugar/Dextrose' platform on One Laptop Per Child (OLPC) laptops. This involved close interaction with clients based in various parts of the globe, ranging from US, Australia, Uruguay, Paraguay. Part of the role also involved Project Co-ordination tasks, Brainstorming over Quality and Content of the software, and content presentation for prospective clients

QA Lead

Sep 2011 - Jun 2012 (9 months)

The role involved leading a Quality Assurance team for testing of Web portals for clients all over the globe. Also performed administration of Test Management and Bug Management tools

Test/Quality Assurance Analyst

Nov 2007 - Aug 2011 (3 years)

The role involved deputation to U.K for 2 years working for clients such as Cable and Wireless and Child Maintenance and Enforcement Commission (CMEC). End to end testing of the system developed by TCS, involving the following software cycle activities: Test planning, requirements analysis, test case writing, test execution, defect management, and quality assurance.

Solution Integrator

May 2007 - Sep 2007 (4 months)

The role involved implementing Mobile Packet Backbone Network (MPBN) Solution across various sites in India for Bharti Airtel client.

Level 2 Support Engineer

Sep 2006 - Mar 2007 (6 months)

Troubleshoot and diagnose root cause of incidents identified by Level 1 Engineers within the monitoring solution, for clients all over Australia; and facilitate the resolution of incidents and problems within the specified SLAs.

Games Data Network Support Technician

Feb 2006 - Mar 2006 (1 month)

Worked at M2006 (Melbourne 2006) Commonwealth Games, providing Level 2 and some Level 3 technical support to customers on various sites

Education

Masters in Applied IT

2004 - 2005 (1 year)

B.Tech in Electronics and Communication

2000 - 2003 (3 years)

Certifications

Translator (2005)

National Accreditation Authority for Translators & Interpreters Ltd

National Accreditation Authority for Translators & Interpreters Ltd (ABN: 42008596996) NAATI No: 56869 Accredited translator from Hindi language to English Language

Security+ (2004)

CompTIA

CompTIA Security+ Certified Professional COMP001002469631 (CompTIA Career ID No.)

Cisco Certified Network Professional - CCNP (2009)

Cisco Systems

Cisco Certified Network Professional - CCNP CSCO10680093

Certifications

  • US English Level 1
    93%
  • UK English 1
    90%

Verifications

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