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3191, colombia
It's currently 2:49 PM here
Joined March 27, 2017
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Hector A.
@EdissonAlmanza
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3191, colombia
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Industrial Engineer
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Experience
Consumer Order Management - Customer Support
Dec 2017 - Present
- Design and build dashboards in excel to track backlog of the operation of warranty services of the consumer segment, involving the processing and integration of different data sources (from HP and partners) to create user friendly visualizations to support decision making.
- Support critical escalations from retailers regarding critical warranty services.
- Perform process analysis and improvement initiatives to reduce service time among vendors.
Purchasing Analyst
Jan 2016 - Jun 2017 (1 year, 5 months)
- Lead and implement a savings project for aluminum cans involving the negotiation with a new vendor.
- Active support in the design of a sourcing strategy of raw materials, involving evaluating potential vendors.
- Perform daily follow up of quotation process for NPI initiatives.
Purchasing Intern
Jul 2015 - Dec 2015 (5 months, 1 day)
-Develop a new process for quotations management in NPI projects supported by an automated tool developed in Excel VBA
- Performed a spend analysis for raw and packaging materials of a recently acquired brand in Mexico by integrating and analyzing different data sources (sales records, material prices, bill of materials, chemical formulations).
- Perform market reseach for aluminum can vendors in Latin america.
Education
Industrial Engineering
(5 years)
Qualifications
Micromaster Credential - Supply Chain Management
EDx - Massachusetts Institute of Technology
2019
The credential offered by MITx and edX, is an advanced, professional, graduate-level foundation in Supply Chain Management. Five courses and a final comprehensive exam represent the equivalent of one semester of coursework at MIT. These online courses offer the same rigor and relevance as the material taught on campus
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