I am a dynamic professional with a 4.5 years+ experience and a proven track record in B2C sales, B2B sales, operations, and customer relations. With a keen proficiency in English and Hindi, I excel in customer relationship management, communication, and interpersonal skills. My leadership and management abilities shine through their roles as a Team Lead and Senior Inside Sales Manager, where I effectively managed input and revenue parameters for teams of up to five associates.
My career journey reflects my ability to drive successful revenue growth, with notable achievements including generating over 1 crore in revenue at both BYJU'S and Scaler Academy. My strategic approach to business development involves establishing strong rapport with clients, negotiating deals, and exploring upselling and cross-selling opportunities to expand business avenues.
Furthermore, my dedication to excellence is evident through accolades such as being among the top 10 Business Development Associates nationwide in Byju's and receiving the Medal of Excellence twice in the SOF International English Olympiad. My commitment to continuous improvement is showcased through my proactive approach to sales metrics analysis, generating reports, and implementing strategies to enhance sales processes.