Abegail C. Profile

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$5 USD / hour

tanjay,

philippines

$5 USD / hour

It's currently 4:52 PM here

Joined February 26, 2017

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Abegail C.

@AbegailCabrera

0.0

(0 reviews)

0.0

$5 USD / hour

tanjay,

philippines

$5 USD / hour

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Repeat Hire Rate

Executive Asst/Virtual Asst/Email-Chat Support

I am 100% hardworking reliable and a performer. A very well organized person. Lastly, open-minded and always make all things done. I am an experienced: *Email and Chat Support specialist via Zendesk, FreshDesk, RMA(B2C), Bitrix24 and Slack, - Homebased. *Executive Assistant - Data Entry Specialist using Salesforce and other platforms). *Team Leader and Quality Assurance Specialist for multiple agents worldwide with different races. *Sales Agent using Auto Dialer related to Credit Score by calling warm leads- Homebased. *Degree Counselling Agent (Sales Account) cold calls using Auto Dialer. *Outreach Consultant/Appointment Setter (Healthcare Account) using Salesforce tools,google spreadsheet, etc. *Telemarketer utilizing the Consultative selling and B2B Selling *Personal Assistant/Office Secretary for a Chinese Private School Director. *Lead Generation using google spreadsheet and different websites - Homebased. *Toddler/Nursery/Kindergarten/Grade 6/Junior & Senior Highschool Teacher. Tools used: -Bitrix24 -CRM -Slack -Zendesk -FreshDesk -RMA (B2B,B2C) -Thor -Salesforce CRM -Nextiva -I3 Web -Auto Dialer -Team Viewer -Google Docs -Google Spreadsheet -Google Hangout -LinkedIn -Facebook -Twitter -other social sites

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Contact Abegail C. about your job

Portfolio

Calling prospects to join the Online Shopping Club

Telemarketer

Helping customers solving their concerns about their laptops, smartphones, computer, etc and provide them best options to properly solve the issue within the day.

Technical Support

Editing and Optimizing Knowledge Base and Creating Macro.

Zendesk Specialist

Assisting and offering help to clients regarding their credit scores.

Fixing Credit Score

Feedback from multiple customers. Able to assist customers in a timely manner with great satisfaction!

Email & Chat Support Specialist

Processing partial or full refund under the 30-day/90 day warranty policy. Double checking their order status before creating the refund for process.

Submission for Refunds

Telemarketer

Technical Support

Zendesk Specialist

Fixing Credit Score

Email & Chat Support Specialist

Submission for Refunds

Reviews

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Experience

Universal Giving

Jan 2019 - Present

Input business contacts in Salesforce relationship database. -Update Salesforce contact databases. -Assist Development Business Unit by researching and inputting mailing addresses in Salesforce database. Will provide data entry support. Tasks include entering contact information in Salesforce database; updating fundraising, corporate and marketing contact databases; and researching and inputting mailing addresses in Salesforce databases.

MDE.ltd

Oct 2018 - Present

Assisting clients for their order inquiries, cancellation requests, tracking shipments, processing refunds and others via chats, tickets and calls.

UK Base Company

Aug 2017 - Present

Made a research for all restaurants, Bars, Stores accurately gathering the information(email address, contact numbers, physical address, URL, Link, Zip Code, etc.) accurately that are newly opened within the state of U.K. inputted in google spreadsheet and sent in a timely manner.