I have a Lenovo Yoga laptop. The trackpad stopped working but the connected mouse works.
There is no option for trackpad in my settings (see attached screenshot).
I did drop my laptop and then the trackpad stopped working but there was no visible damage to the computer.
You will take over my computer in a screenshare and I will have chat open on my other device if you need to restart my Lenovo laptop. You must be ready to do a screenshare and take over my computer.