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Tech Support

$8-15 USD / hour

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Posted over 4 years ago

$8-15 USD / hour

Cryptocurrency exchange Chaincreator ([login to view URL]) is looking for a technical support representative experienced with cryptocurrencies and trading. Responsibilities • Responsible for maintaining a high level of professionalism, while working to establish a positive rapport and ongoing engagement with clients. • Investigate and resolve technical issues with customers and partners and convert them into bug reports. • Ability to take constructive feedback, learn from it and make improvements when needed – own your mistakes if you make them and take everything as an opportunity to grow. • Respond promptly and accurately to customer inquiries, requests, and needs. • Communication is key and we do it in various ways - LiveChat, phone, email. • Answer incoming customer calls regarding billing issues, sales, account problems, service questions, and general client concerns. • Great communication skills - must speak English • Occasionally write manuals or help documents Important to have experience with: Zendesk Jira Trading Cryptocurrencies Blockchains
Project ID: 22870398

About the project

8 proposals
Remote project
Active 4 yrs ago

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8 freelancers are bidding on average $12 USD/hour for this job
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hello there i am a binary option trader i trade on forex as well i can speak english well as you know sir/mam how the binary option market work in 1 mint. yesterday i lost all my profit of $989 so no money for investing i hope you understand what i am trying to say
$13 USD in 1 day
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Trader, manege cryptos very good and support people Relevant Skills and Experience Trading
$27 USD in 20 days
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I've been a Technical Support Expert for more than 2 years. I'm used to communicating with clients via phone, chat, and email. I also have experience in trading, I've been doing it since 2018. I'm so familiar with the cryptocurrencies and how the blockchains work. I'm familiar with Zendesk CRM and Jira software. I have all the skill-sets that you needed. And the main reason why I really want to get this job is because it's related to the cryptocurrency exchange. I want to know more about it, it might help me as a trader. And it's like hitting 2 birds with 1 stone. I will get a job for a living while learning more about trading. My knowledge about this platform might help you. Looking forward to hearing from you.
$12 USD in 40 days
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Hi, Thank you for this great offer, I have very large livechat and ticket service experience in very different companies and ICOs I believe that I am good at on livechat I look forward to hearing from you soon. Best regrads
$8 USD in 40 days
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I have 15 years of experience in Customer Support, 2 years experience in Technical Support for a Cryptocurrency, 10 years as web designer, over 5 years as virtual assistant for a SAAS company. I have 2 internet connections, 150mbps and 75mbps backup from a different ISP. I also have a team. I can give you the full manpower for your Tech Support Needs. I'll train them and supervise. I was a QA and Training Manager for 15 years for a BPO Customer Support. If you need 24/7 tech support, I can provide you the manpower. Let's discuss.
$8 USD in 40 days
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Hi I read your description carefully and I totally believe that I am the suitable one for this job. I am a fluent English speaker. I've got experience in the same position in Kraken Exchange and other companies for years. I am familier with related applications for work such as: Zendesk, WooCommerce, Slack, Tawk, Zoom... Besides, I am also a crypto trader and I understand deeply about blockchain and trading I am an enthusiastic , good mindset and patient person. I always want to find out what is true problem of clietns and try the best to solve it. I will not let you down if you decide to hire me Please contact me for further discussion. Thank you very much
$8 USD in 40 days
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I have deep knowledge of crpto trading and Zen desk. I am advanced IT personnel with many years of experience. I will love to work with you.
$11 USD in 40 days
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About the client

Flag of UNITED STATES
Walnut Creek, United States
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Member since Dec 10, 2019

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