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Customer Service

$8-15 USD / hour

Closed
Posted over 3 years ago

$8-15 USD / hour

Your job is to handle customer service for my ecommerce business, you will respond to our customers regarding their questions and concerns. They will ask about shipping times, cancel of orders, change of orders and other concerns, and you will respond to them by email fast and nicely. My e-commerce business is based on the platform Shopify so earlier experience in this would be great, if for example a customer asks us to change his or her email, you have to be able to go into Shopify and do that for her.
Project ID: 27487258

About the project

25 proposals
Remote project
Active 3 yrs ago

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25 freelancers are bidding on average $11 USD/hour for this job
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PROFESSIONAL SHOPIFY ECOMMERCE BUSINESS CUSTOMER SERVICE - CHAT NOW Hello, 100% Satisfaction / 24-7 Support I’m Cres I promise to do a great job on your website! I’m a native English speaker from USA and that really helps. I’m a PRO Web Designer / Wordpress Expert. I’m new here but WELL established with hundreds of successful web design projects and dozens of references. SUCCESS / No Stress ----------- Please chat me now! I specialize in Small Business web design: Wordpress - EXPERT HTML - EXPERT CSS - EXPERT SEO - EXPERT Graphic Design - EXPERT Photoshop - EXPERT Redesign - EXPERT For a great experience; hire me. Thanks, Cres
$12 USD in 40 days
4.9 (97 reviews)
7.4
7.4
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Hi, Hope you are doing well! Thanks for sharing your project requirement with us. I am good in customer support and shopify i can handle task Thanks Christopher
$10 USD in 40 days
4.7 (200 reviews)
7.9
7.9
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Hi, My name is Daniel and I am a Shopify partner. I develop shopify stores for customers and for myself. I have vast experience in graphic design, branding, social media management, fb ads, product research, and everything related to launching a successful online store. I have been working online for 15 years so I know how to multitask and keep a good communication. I would love to join your team and apply my knowledge. Please let me know if you are interested. Cheers! Daniel.
$15 USD in 40 days
4.7 (104 reviews)
7.3
7.3
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Hi I understand that you are looking for someone to be your customer representative and help them concerning their orders. I understand this a a job that requires a polite personality so we can have a good customer experience. I’m available to do this job Leave me a message and we can discuss more
$9 USD in 60 days
5.0 (7 reviews)
4.4
4.4
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Hello, I am really interested in being a Customer Service Agent in your Shipify e-commerce. I understand and can do all the responsibilities you requested (shipping times, cancel of orders, change of orders and other concerns). I have a lot of experience in customer service and being a virtual assistant. I can manage accounts and I have worked in the management of online stores (Amazon, Shopify, Mercadolibre). I have experience using Microsoft office programs, google apps, QuickBooks, zendesk, slac k, skyp e, dialpad, c-panel, and others VA / Admin software. I also have experience in data entry (Inventory, products), email and ticket handling, live chat, call support, booking, scheduling, etc. I'm qualified to work under a high level english environment. I also count with Native Spanish fluency and I can talk and understanding basic Portuguese. I will be available 8 hours per day, 6 days per week and can be more time if needed. I have my own space, fast internet connection, my own headsets, and laptop. If you have any questions or want to discuss anything, feel free to contact me at any time. I can start right on the position this week. Best Regards, Carlos.
$9 USD in 40 days
5.0 (1 review)
3.1
3.1
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Hello, I am a professional customer support agent, I have relevant documentation from the previous company that i worked with and having the calls demo as well. Please come over chat so that i can share the canned notes as well as the call recordings. Let's chat. Regards, Abbas
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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My understanding of the work is what makes me an excellent candidate to hire as a freelancer. I have worked on a project very similar to this before, and I am sure that I can replicate its success while working on the project that you assign to me.
$13 USD in 38 days
0.0 (0 reviews)
0.0
0.0
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Hi this is Pravin a genuine and reliable service provider with 10+ years of experience with 100% csat My expertise are: Customer service, Sales, content creation, social media handling, virtual assistant and chat I saw your requirements and I do the same job for a lifestyle online coaching company in helping with their customer service , chat, cancel orders and more, I do worked with e-commerce clients before . Make no delay - Get in touch - Save your time and make more money. You can be rest assured that you business is in good hands. Thank you, Pravin
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, I am from the Philippines and my previous office-based employment was last September 2015 in Singapore as HR/Accounts Payable Assistant, and Admin Assistant. I believe that I have enough experiences when it comes to administrative works, web researching and data entries (excel spreadsheet/Gsheet). I also have the necessary skills in E-commerce Industry in the Platform of Shopify like: - Facebook customer service (messenger and comments) - Zoho Email support - Xsellco Email Support - Gorgias Email support - Responding to PayPal and Stripe Disputes and Claims. - Order fulfillment via Shopify/Dropified from AliExpress suppliers - Some product listing task (Product description writing). - Liaising with Aliexpress suppliers for product updates. - Tracking orders Please feel free to contact me. Thank you and looking forward to hearing from you soon! Sincerely Yours, May A.
$11 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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With my current experience with marketing and e-commerce. I guarantee I would be the perfect fit for this position. I communicate well both verbally and written. I also possess excellent Customer Service etiquette which would be perfect for your business.
$14 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi! I work for Forward BPO. We are an Australian- owned company based in the Philippines. We can definitely fulfill the requirements that you will need for your business and I can guarantee you that our agents have neutral English accent.
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there, Expert in the BPO industry as a Customer Support, Sales Rep, Sales Manager and also as a Digital Telemarketer. Extensive experience with different types of industries like Sales and Mkt, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, Advisory, etc. Worked with different leading companies in the USA, Europe, and Latin America (Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, etc.) My working hours are adjusted depending on the country or continent. English at an expert level, German and Spanish as mother tongues. I have dual broadband and 5g internet connection, a powerful last generation PC with professional imported noise-reducing headsets, and a very quiet environment to start immediately. Please take a moment to go through the services you can expect from me: - Inbound/Outbound customer support services, Appointment setting, Live Chat support, Social media support, Solving tickets, Email handling, Technical support, Sales Representative, Cold callings, Lead Generation. Perfect command on different customer support software like Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Salesforce, etc. I am really looking forward to hearing from you and I know that the work we will do together will be beyond top notch. Best regards, Pedro Martinez
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I'm interested in this job. I'm an experienced Shopify assistant and also a email customer support. Looking forward to chatting with you soon. Thank you. Sincerely, Paul C.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there! I am very much interested in the Job. I've been working in the BPO industry for 6 years now. I handled multiple accounts such as Customer Service, Sales, Back Office, Real Estates, Dropshipping, and Virtual Assistance To share my relevant experience, I worked as a Customer Service for 4 years with Amazon, Walmart, BestChoiceProducts, and ACO vacation Homes. I mainly do phone calls, live chats, and Email handling, and Order Fulfillment also been a coach in the Customer Service industry. I dealt with the supervisor position and making sure every agent under me would pass the quality metrics by enhancing their performance and help them with their opportunities. I already have keen knowledge in this industry, pretty much sure that I'll be familiarizing the job immediately. I would really love to start as soon as possible and hoping to hear from you soon. Thank you!
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I hope you are doing well. I see that you are looking for an experience Customer Support for your Online Store. I would like to apply for the post just in case you still need a Customer support. I have more than a year of experience as a customer support for an online store where i handle tickets about customer inquiries, tracking of orders, troubleshooting of products as well as doing live chat. I believed that my past experience will aid me in the post I am applying for. I am a fast learner and can work with minimum supervision. Tools i used: Zendesk Zopim Live Chat Shopify Skubana SupportSync NewEgg G Suite MS Office
$11 USD in 50 days
0.0 (0 reviews)
0.0
0.0
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I can do shopify store management disputes/customer service/supplier relations/fulfillment product/listings/ reviews/hiring
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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hi, hope you are doing well, I have been in this industry for last 8 years, I have been through your job description and it's perfectly match my profile, let's have a chat and discuss to give you the best services in the industry.
$9 USD in 60 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
New York, United States
0.0
0
Member since Sep 23, 2020

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