Case Creation Logic for Outbound calls in Salesforce CTI

Closed Posted 6 years ago Paid on delivery
Closed Paid on delivery

As a Client Services associate who makes outbound calls via CTI

I would like to have logic in place to either create a case or not create a case automatically

So that the outbound call will automatically be associated with the appropriate case

Salesforce App Development Salesforce.com

Project ID: #15485346

About the project

7 proposals Remote project Active 6 years ago

7 freelancers are bidding on average $50 for this job

HarshaBR

I am DEV 401 certified salesforce developer working on the platform for more than 5 years. Have expertise on both Configuration and Customization. Relevant Skills and Experience #ApexClasses #BatchClass #Schedulers #A More

$25 USD in 1 day
(1 Review)
3.1
cymetrix

We will develop this in both TnM and Fixed Price. Relevant Skills and Experience We are expert in API integration for Salesforce platform Proposed Milestones $22 USD - per person hour Additional Services Offered $17 More

$22 USD in 1 day
(0 Reviews)
0.0
VibhorSFDC

Salesforce configuration required and this can be achieved Relevant Skills and Experience Salesforce certified service cloud Consultant, Salesforce certified platform developer I,Service cloud expert Proposed M More

$25 USD in 1 day
(0 Reviews)
0.0