Case Creation Logic for Outbound calls in Salesforce CTI
$10-30 USD
Paid on delivery
As a Client Services associate who makes outbound calls via CTI
I would like to have logic in place to either create a case or not create a case automatically
So that the outbound call will automatically be associated with the appropriate case
Project ID: #15485346
About the project
7 freelancers are bidding on average $50 for this job
Salesforce configuration required and this can be achieved Relevant Skills and Experience Salesforce certified service cloud Consultant, Salesforce certified platform developer I,Service cloud expert Proposed M More