Wide experience in customer service, customer support, sales, telemarketing and quality assurance, customer retention and conflict resolution in both English and Spanish.
Solid knowledge in the use of webpages and systems to handle CRM and Employees management such as, LimeLight, Konnektive, Ultracard, Klipfolio, Sling and database for customer support.
Online support for beauty products, pills for male performance and diet pills. Subscriptions to online stores, electronic products, support in the use of work software, installation of computer equipment and technical support.