Virtual Online Customer Support for Live Chat Paid @ US$0.50/Chat

In Progress Posted Feb 4, 2014 Paid on delivery
In Progress Paid on delivery

Virtual Assistant Position for Online Live Chat Paid US$0.50/Chat

We are looking for one Virtual Assistant with great American English comprehension and writing skills to assist us with Live Chat support from 10 PM EST to 8 AM EST. This is not a full-time position so it is a great position for someone that is going to be at their computer anyway doing work, surfing the web or watching TV with their computer on their lap.

Live Chat software will be provided via web access (HTML 5) and the chat software includes a list of canned responses that will speed up the response times and minimize typing. Some additional work may be required to answer customer inquiries and a web panel will be provided to find order shipment details.

Candidate should have excellent read/writing skills as well as great Customer Service skills. We expect extremely high-level customer support and professional, tactful communication with customers using proper grammar and American English.

This is not a dedicated position and if you have a flexible work schedule then you can multitask and work for us at the same time (in order to earn more money). We expect there to be between 20-50 chats per day based on an 8 hour schedule. Chats are normally only 2-3 responses and 80% of the responses can be covered using canned responses we have programmed into the chat tool. We are paying on a per chat basis so the more you are available online then the more you can earn. We will keep detailed information in regards to your conversations and customers will be able to rate your interaction with them so we can improve our service.

Hours:

-Roughly 10 PM EST to 8 AM EST

Compensation:

-US$0.50/Chat

Requirements:

1. Work daily between 10 PM EST to 8 AM EST.

2. Always-on high speed internet access

3. Latest version of IE, Chrome or Firefox

4. Must sign an NDA (Non-Disclosure Agreement)

5. Be available via Chat tool like gTalk or MSN for training purposes and allow us to support you in real-time with outstanding questions.

6. Additional languages are a plus. Please note if you know any additional languages.

PROJECT RENEWABILITY:

-Project may be renewed for additional postings if vendor delivers high-quality work.

BID REQUIREMENTS:

-Please bid $50 for this project if you are interested as we will base the project on US$0.50 per chat for 100 chats

-Generic bids will be rejected. Serious bidders only. If you cannot complete the project, please do not bid.

-Please put the text "I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat."

-Please email me for additional information.

-All outputs of this project will be owned by the buyer including all related information property and copyrights. By bidding on this project, you agree to these terms.

Customer Support Phone Support Sales Telemarketing Virtual Assistant

Project ID: #5394218

About the project

26 proposals Remote project Active Feb 18, 2014

Awarded to:

rizijjy

Hi we already already discussed this long time ago, so I believed that the position is open right? the time frame that I want correct? please let's talk on skype. [login to view URL] add me.

$50 USD in 15 days
(3 Reviews)
2.7

26 freelancers are bidding on average $79 for this job

yathin

Hello, I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat. I have experience in providing voice/chat & email support to a US website management company from 8 am to 7 pm EST and More

$50 USD in 3 days
(14 Reviews)
4.4
sicortesjr

Good Morning, My name is Sergio I. Cortes Jr. I am a U.S. based new freelancer.com platform user. I am very interested in contributing to your endeavor. I possess superb reading and writing skills. I provide high l More

$54 USD in 3 days
(1 Review)
3.8
harendersingh

Hi, Thanks for checking my proposal. I have worked for several Customer Support assignments in the past. References available to show related skills. Quoting Negotiable price range & can work perfectly for More

$55 USD in 15 days
(8 Reviews)
3.9
vidzoljob

I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat. Hello, Thanks for inviting me to bid here. I am interested to be your Virtual Online Customer Support. I am online most of the time More

$35 USD in 2 days
(8 Reviews)
3.4
Oordosgoitia

I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat. Hi. I can complete this project. I have high speed internet access. I speak english, spanish and french. Please consider me to do th More

$50 USD in 30 days
(6 Reviews)
2.6
lux17682

Hi, I like this job and have sufficient skill and experience in doing this. I have handled live chat support for an Online furntiure company and for various e-commerce websites. I am ready to take this task More

$55 USD in 3 days
(3 Reviews)
2.0
Nremo

Dear Sir/ Madam Bidhere23, I have sufficient experience in this kind of field and I never get bored helping out people who are seeking help. My native language is Dutch, but I can help myself out with the English l More

$55 USD in 1 day
(2 Reviews)
1.4
janismachacon

I have a team that are expert in Customer Service that i can assign the project to or simply be assign to me anyhow I am the point person and I am the one leading the team. We follow simple rules and instructions. Forw More

$55 USD in 1 day
(1 Review)
0.7
Rahat212

Dear Sir/Ma'am, I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat. I would like to show my interest for this project as I am already providing customer service through mail for More

$50 USD in 3 days
(0 Reviews)
0.0
Zander15

Hello! Having been a virtual assistant for almost half a year now, I can deliver high quality work which meets the demands of my customers. I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50 More

$50 USD in 3 days
(0 Reviews)
0.0
RAJCDAC

Dear sir, i am ready to take on the project.i am comfortable with the above task,u can expect 100 percent time bound results

$155 USD in 30 days
(0 Reviews)
0.0
parthabhowmikceg

"I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat."................................................................................................................................... More

$50 USD in 3 days
(0 Reviews)
0.0
gionna

"I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat." Hello, i have gone through your project description and am interested in taking part in your project. I have prior customer serv More

$50 USD in 3 days
(1 Review)
0.0
talleng82

Hey. I am Canadian, I am 32 and willing to work hard for you, I am avail. immediatly and know i can do this

$55 USD in 3 days
(0 Reviews)
0.0
applecrossind

Greetings ! We have gone through the requirements. We have in-house team of professional, all are very well versed with this kind of project. We can finish the job in stipulated time frame. In case if you have a More

$155 USD in 3 days
(0 Reviews)
0.0
anestisargyrakis

Hello i would like to inform you that i am intrested in for this job , i am very social and i can provide great customer service skills .

$50 USD in 3 days
(0 Reviews)
0.0
hopeguidesme

I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat. My computer is on 22/7 and I am online for more than 10 hours per day. Would love to have the opportunity of doing this job for you More

$50 USD in 1 day
(0 Reviews)
0.0
rajendragupta84

A proposal has not yet been provided

$222 USD in 3 days
(0 Reviews)
0.0