I'am Charmaine, I've been working in the BPO industry for 7 years now, I've handled financial account (Wells Fargo and Capital One). I took inbound calls, assisted customers about account related concerns and would offer (Up-sell) products and services (Checking account, Mortgage, credit cards) that will help them succeed financially. I also had an opportunity to process credit card applications. We help applicants process their application over the phone and also provide general information about the cards that we currently offer.
I worked with a US real estate investor, I did cold calling, generate leads, and categorize them as Hot, Warm, or Cold leads and all the data that I obtain will get into Podio and take care and make great follow-ups with the leads as a Lead Manager.
With the experiences that I had, I learned a lot of things and I'm confident that I can do whatever task that will be assigned to me. I am a team player, I make sure that I work well with my team, I provide insights and share best practices to achieve a common goal. I'am willing to be trained and learn new things that will help your business succeed because I'am flexible and passionate about the job that I do.
Also, I have a DSL Internet connection with 25 MBPS of speed so that won't be a problem for me.I'd love to talk with you about your business. Give me a chance or at least the least time you can give, then you decide later if I'm worth keeping or not. I am looking forward to hearing from you.