In Progress

Debug Magento 2 Missing Order Information on Random Orders

Hello,

We require a Magento 2 expert to debug an issue we're having with the clients Magento 2 website. We hired some Freelancers from here to build the website, however it seems it has been left with some strange bugs which they cannot fix.

The issue is randomly an order will come through which will have missing order information. This missing order information can include the following:

- Missing billing address

- Missing Shipping address

- No carriage (shipping) paid

- Order comes through with code within order confirmation

- The website Is able to switch to Euros currency and also different countries (French / Italian / German) for some reason we have UK customers who say it automatically switches to ‘French’ and the order is processed in Euros and in French?!

We have tested this a few times with no issues, our tests go through perfectly fine. It seems to be every order one in every 100 orders which have this issue. It could possibly be due to the device the user is visiting the website with, we do not know. We need someone to figure out why this is happening and to put a stop to this once and for all.

We have a document with as many notes and orders with the issue on, including what users who experience the issue have noted. We also have a Staging website set up for testing.

I have attached a screenshot of the order confirmation with the users details blanked out for privacy purposes.

Please ensure all notes are read before bidding, only professionals need to bid and we will not take in to account silly expensive bids as we know how much this should cost.

Thank you.

Skills: Debugging, HTML, Javascript, Magento, PHP

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About the Employer:
( 52 reviews ) Harrogate, United Kingdom

Project ID: #17660614

Awarded to:

CindyAdams

Certified Magento Expert, I have fixed such issues before it is a known bug in magento and i would love to help you out, if u can just message me i can try and fix these things for you. Regards, C

£105 GBP in 3 days
(129 Reviews)
6.8

16 freelancers are bidding on average £181 for this job

sapotacorp

Dear vision8studio! I am ready to get started right away.... Can we discuss the project details. Our Magento's projects: [login to view URL] Our latest United Kingdom's projects: [login to view URL] More

£219 GBP in 6 days
(1019 Reviews)
8.7
TrickyWebtech

Hi Me as Magento expert .I checked your requirement where you are facing in some modules and you want to improve [login to view URL] you allow me then I can work for you.

£200 GBP in 5 days
(395 Reviews)
8.1
Shikha510

Hi, Greeting for the Day!!! I have analyzed your job application and can definitely assist you for Magento 2 bug fixing. I worked primarily with the Magento eCommerce platform, managing the complexities invo More

£250 GBP in 3 days
(12 Reviews)
5.7
mohammedsalim89

Hello, I want check first . thanks ..................................................................................................................................................

£88 GBP in 3 days
(37 Reviews)
5.8
jonyahmed105

Hello I can handle this Magento 2 task. looking forward. Thanks

£244 GBP in 3 days
(114 Reviews)
6.1
Programmer59

Hello Sir, We read your description We have lot of experience in this filed We can do that also If you want We are available for start work right now I am waiting your response. We have completed many great Proje More

£300 GBP in 7 days
(47 Reviews)
5.6
Mangal01

I have 6+ year experience in magento. I work on all the versions of Magento and currently updated myself with Magento 2.2.4 experience. I primarily work on web-development using MagentoCE and Magento EE. Other GEMS More

£65 GBP in 1 day
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5.3
akshitiv

Hey There! I not only offer effective bug resolving services, but also better solutions to permanently get rid of this problem. End-to-end bug resolving services offered by me ensure a smooth functioning of an e-com More

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5.0
BestPartner4You

hello,there. I have read all your requirements for 'Debug Magento 2 Missing Order Information on Random Orders' and I fully understood it. I am confident and I am sure that I am able to finish this project. Please come More

£150 GBP in 1 day
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4.2
webstudiomilano

Hello, I'm PHP and eCommerce CMS expert and can fix it fast. 1- Delivery on time 2- On Buget 3- Pay at project end Thanks

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Apurva510

Hi, Greetings!!! I have analyzed your job requirements for a Magento developer. I can definitely assist you with Magento development. I am pretty much experienced with Magento development. I am well experience More

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3.5
thecubicalguy

Hello, I read your project details and I would love to work with you. Services: -Backend Development: PHP, Ruby on Rails, Wordpress, Mysql, API, Web Services -Mobile Applications: Android(Java), iPhone & i More

£200 GBP in 3 days
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serkanakyol

Our expert team of Magento 1, 2 edition, Wordpress, Shopify, BigCommerce, OpenCart, Php, Laravel etc. We read your problem(s)/request(s) and can support you fast and high quality service with our team. You can conta More

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weappitllc

Hello there, Greetings...! A pleasure to submit the proposal for your kind consideration. I have studied your post and understood the requirement I would like to let you know that I have more than 8 years More

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basudebdey84

HANDS ON EXPERIENCE IN MAGENTO THEME CUSTOMIZATION, HTML TO MAGENTO LATEST VERSION THEME, EXTENSION CUSTOMIZATION AS WELL AS EXTENSION DEVELOPMENT MAKING US THE BEST 12 YEAR EXPERIENCED CANDIDATE FOR YOUR REQUIRED JOB. More

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