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bot system

Bot system already setup just need to add features

1) Html Design for pages.

>Channels customer comunicates with business e.g web/facebook etc

>Account is a container of your chaannels/conversations and message esetup

2) User Mangament theme integration.

>Helpdesk platform

>Agents supervisors and administrators able to receive messages from channels and helpdesk can bypass should client intend to use their existing CRM or ERP systems

>

3) Chat functionality development.

Admin backend handling of chatbot queries

API TRAFFIC

When using the API integration the platform is bypassed and all user management and automation takes place in the receiving system.

Billing for API transactions are based on the number of conversations that traverse the API connection into the receiving system .

4) Reports

4) Testing.

2 way communication agent and customer

All chat sessions should be visible to agents

Also they should be able to view agent specific chats

open and close queries

Able to see which query is pending or closed

supervisor should be able to assign queries to agents

Agent pop up window when new query comes with sound and number

Supervisor delegates who handles queries

............................

Login page should have logo.

Thank you.

Skills: PHP, MySQL, Software Architecture, JavaScript, HTML

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About the Employer:
( 0 reviews ) Liski, Russian Federation

Project ID: #25595433

2 freelancers are bidding on average $6/hour for this job

TechnotechIND

YES, I CAN DEVELOP THIS PROJECT WITH MY QUALITY WORK AND DELIVER THIS ON TIME, I KNOW EVERYONE TIME IS PRECIOUS Hi There, How are you doing in this pandemic. As you have mentioned that you want a Bot system. I am A More

$6 USD / hour
(25 Reviews)
5.7
rrgindore

Dear sir I am chat bot expert with an exposure to many platforms listed below A) Chat Fuel B) Flowxo C) Dialog Flow D) IBM Watson E) [login to view URL] F) microsoft G) chatter bot Developed many chat bots for face book,WhatsApp,tw More

$5 USD / hour
(54 Reviews)
5.1