Hello !
We could start working right away if you accept our bid .
We are a team of software professionals from Bucharest Romania composed of :
1 Project Manager
3 Web Developers - Web Designers (php, Symphony, mySQL, HTML, CSS,MS-SQL, etc)
We are using internally vtigerCRM . We had several (more than 10) implementation of vtigerCRM in Romania . We have experience in working with CRM especially vtigerCRM.
You'll always keep in touch constantly (2-3 times a day if needed) with the PM (Project Manager - Business Analyst) who will quickly translate the specifications you needed to the development team behind (1-3 persons depends on the project - tehnical guys coding your functionalities) .
REGARDING YOUR PROBLEM :
- vtigerCRM allows multiple simultaneus users login ; everyone logs with their own nickname (user name)
- vtigerCRM has an internal email client (like thunderbird, outlook, etc) which deals with emails of every agent in a smart way ; puts that emails in the right place with the user, activity, organizations, leads, etc ONLY after identifies the sender and the receiver emails with the one existing in the CRM, and after put them in the right place.
We hope that we can prove to you our full potential !
Thank you very much .