Booking Management

Closed Posted 7 years ago Paid on delivery
Closed Paid on delivery

Need to create a booking management application.

The application has to send reminders (sms, & prompt user to call) for the appointment.

Should reschedule appointments, when the customer misses his appointment.

inputs of customer will be in the form of a excel import.

1) We already have a separate application, where all our customer details will be available.
2) We will export 3 types of excel files from our conventional application to the application you are planning to develop.
3) The sample excel files are attached for your reference.
a. Purchase.xls
b. Sales.xls
c. Service.xls
4) Purchase.xls file will contain the details of the vehicles purchased by our company from the manufacturer.
5) Sales.xls will contain the details of the vehicles sold by our company to our customers.
6) Service.xls will contain details of the vehicles serviced.
7) ServiceInvoice.xls

Service Booking Management System

8) To start with we will work on Service.Xls file.
9) The following Columns in the excel sheet need to be imported to your application
a. Created Date/Time
b. Service type
c. Frame No
d. Warranty End Date
e. Customer Last Name
f. Customer First Name
g. Contact No
h. Vehicle Registration No.
i. Model Variant
j. Division
10) The application also should have an option to create service master
a. In the service master, we will mention the condition for each model of vehicle. i.e The Service frequency. The frequency will differ from model to model and also from service to service
b. Normally a vehicle will get 3 to 4 Free Services depending on the model and the service interval for paid services followed after the FREE Services will be 3 to 6 months.
11) Location Master: to create multiple locations in the system and also to mention maximum capacity per day per location.
12) After importing the service excel, the system has to send thank you sms to all customers who have serviced their vehicles.
13) The system should send SMS reminder N days before next service due date.
14) The system should also prompt for calling the customer one by one N days before next service due.
a. During calling their should be option for the tele-caller to feed in the feedback
b. The feedback can be a confirmed booking / call later / don’t call
15) In case of Confirmed booking, it should ask for the date & time of booking and location of booking.
16) In case of call later, it should ask for Next calling date & time
17) In case of don’t call mention reason. (dissatisfied / vehicle sold / moved to a different city/ will come on own)

Post Service Feedback

1) The system should import serviceinvoice.xls
2) It will contain the list of vehicles delivered after service.
3) The system should prompt the tele-caller to call the customer 2 days after delivering the serviced vehicle for feedback.
4) Feedback (Satisfied / Dissatisfied) Scale (1 to 10)
5) Dissatisfied (Reason: Waterwash / Complaint not attended / Delay / Behaviour)
6) Dissatisfied (prompt for fresh appointment: to solve complaint Date & time)

C Programming PHP Software Architecture SQL Visual Basic

Project ID: #10284897

About the project

8 proposals Remote project Active 7 years ago

8 freelancers are bidding on average ₹8667 for this job

eperfections

I have 10+ years experience and more than 600 projects completed on this platform. Please send me complete details. I am very interested to work on this project. Ready to start ASAP.

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MicrosoftDevExp

Hello , I have the required skills to do you job perfect and immediately start i have strong knowledge with web development since 2007 using .net ,wpf, sql and MVC ready to start working now , let me know if you More

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shrikantkadams

Dear sir, i got all your ideas. i will make it perfectly, i have experience of 4 years in development. works on VB.net, Website development and Android development. Kindly contact for further discussion.. Thank You Sir More

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deckoiddeckoid

Hello Sir, My Self Jigna, We have Sound Skill of Employees who have more than 5+ Years of Experience in field of development, We have developed so many Web based application and software , so we are best candidate fo More

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