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Asterisk-supported contact center

Long Term Project

Seeking to hire a set of programmers able to build an Asterisk-based hosted contact center.

We suggest to undertake this app on three steps based on a combination of Trixbox, SugarCRM and Vicidial with similar capabilities as Fonality does. Some IVR interaction based on Cepstral or similar will be looked into in the near future.

This is a long term project which require technical expertise in the subject matter along with a high level of dedication and professionalism.

A predictive dialing for SFA and an ACD software for inbound are obviously part of the CRM equation.

This is basically an Asterisk-LAMP project, with PostgreSQL replacing mySQL as the backend DB of choice. It´ll require having a GUI added to it for order setting, account lookup and provisioning.

Some of the general features may include

Full-blown iPBX functionality

Voicemail (and voicemail 2 email)

Call return

Call forwarding

Call bringing

Conference - three-way calling

ANI recognition via a built-in Caller ID

Message on hold

Monitoring (On-the-fly and barge)

PSTN fallback

Pay-per-calling

Calling cards setting

Bidders must have prior experience building similar VoIP projects. Time is of the essence, so professional coders are encourage to bid.

We´ll be looking for those programmers able to put an experience team-reasonable quote-accesability-delivery time component over the table. Payment will be done through GAF escrow system.

PROFESSIONALISM IS A MUST

Sorry, "Go-alone" programmers won´t be considered

Skills: Linux, Perl, PHP, Website Design

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About the Employer:
( 0 reviews ) Coral Gables, United States

Project ID: #118366

3 freelancers are bidding on average $1500 for this job

netexbd

please check PM

$1500 USD in 30 days
(28 Reviews)
6.7
voipexpert

Dear Sir, We would be glad to collaborate with you on this project. Please see PM for details. Thanks and best regards.

$1500 USD in 30 days
(0 Reviews)
4.5
freelvmq

Hello, please see my PM

$1500 USD in 30 days
(0 Reviews)
0.0