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Customer Care and Defect tracking database

£700-1200 GBP

Completed
Posted over 8 years ago

£700-1200 GBP

Paid on delivery
The goal for this project is to create a Customer Service and Defect tracking system to make things easier for the Care department to log customer details, defects and other associated information. \r\nAdmin section should have access to modify all lists and database tables to make adding additional information easier. Admin should also be able to create/edit user login accounts and permissions.\r\nThe reporting section should be very thorough and allow total manipulation of all the data contained in every field.\r\nWe have tried to supply as much information as possible about the sections covered and how it should operate, but there will obviously be things altered along the way that may have been missed found that the process is unsuitable in the working environment.\r\n
Project ID: 9103890

About the project

38 proposals
Remote project
Active 8 yrs ago

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Hi Compu Tech, I have checked document carefully, some points need to be discussed. 1. What is the relation between Developer,Plumber and Manager, is there any hierarchy like Manager can have multiple developers.. 2. For populating drop down we need to make masters , like developers, plumbers, managers, customers in admin so that while adding defects you can select from drop down, so need to have a list of what you wants in masters. 3. You ask for view the job list as per users, so need to know how many roles will be there and what they can do and what not.. How we can proceed better.. 1. You ask for drop down as well new entry can be make in the pages, in that case we need to have two entry fields , one will be drop down populated from database and auto complete, if not find in drop down then user can enter in text field. 2. We can have a fuzzy search where you type anything like developer/Development/Customer/Address/phone number and a stage drop down for stages plus select all so whatever you type will be displayed in the list as you shown in page 10 Job Lists. here we can have buttons for add new / update status/add new development/assign to plumber..there will be a drop down to select for operation user want to perform and click on Action(it will be on per row) then corresponding page we can display, so from one page you can manage. 3. User management module we can make , from where you can set the rights.. Plz reply me so that can show you my work. Regards R
£1,000 GBP in 25 days
4.9 (24 reviews)
6.8
6.8
38 freelancers are bidding on average £1,106 GBP for this job
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Hey, First of all thank you for reading my proposal. I have prior experience in developing such a complex system for one other client. I will develop a fast loading system in PHP language. Would it be possible for you to arrange for a quick Skype call so that I can make sure I understand each screen of the application perfectly. I assure you clean and commented code that can be easily enhanced in future. looking out for a positive reply. Warm Regards, Pradeep K.
£1,500 GBP in 30 days
5.0 (269 reviews)
9.5
9.5
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Let's discuss more about project to finalize the proper scope with estimated cost and time so ping me over the freelancer chat. I am myself developer so you will directly work with me. No mediators. No managers. No subcontractors. Please check my my recent work for the technical expertise along with reviews & feedback on my profile page.
£1,145 GBP in 35 days
5.0 (176 reviews)
9.3
9.3
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Hi there, I have looked at the pdf and I would like to discuss them with you. Please take a look at our client's experience with us here https://www.freelancer.com/u/marchingantssl.html Looking forward to hear from you, Regards,
£800 GBP in 30 days
5.0 (229 reviews)
7.9
7.9
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Hi, I have extensive experience working on custom CMS/web applications in PHP/MySQL. I'll be happy to help you out. Cheers.
£777 GBP in 14 days
5.0 (53 reviews)
7.3
7.3
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Hello We have checked the requirement and specifications. You can ask us any questions if you have. Sri Technocrat will provide fully interactive website for your project. The timeline and total cost for development is stated along with the bid. During development period, the site would be visible on one of our test servers. Sri Technocrat takes services of professionals in the fields of graphic designer, site management and programming. Thanking you for considering Sri Technocrat as a partner in development. With regards, Sri Technocrat
£988 GBP in 30 days
4.8 (93 reviews)
7.8
7.8
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Dear Sir, ePerfections is providing its services since 2000. We have a team of highly professional and expert programmers/designers. We have read the details of customer care and defect tracking database project and feel comfortable to implement this system in specified time. Please award us this project.
£1,052 GBP in 30 days
4.9 (215 reviews)
7.1
7.1
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Hello, I understood the initial scope of this project. Although i want to discuss further this job in order to prepare the final concept for this project. After Complete discussion over the call or in chat, i will prepare following things for you - Technical Project Proposal - Flow chart for this Project - Execution plan (Step by step procedure with explanation how and at what that we are going to execute a particular task)
£1,030 GBP in 30 days
5.0 (29 reviews)
7.1
7.1
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Hey, my name is Nadine and I am an expert developer and designer. I also work alongside another fantastic developer so I am more than confident that I can complete your project. I only bid on projects that I am 110% confident I can complete on time, on budget and above clients expectations. I have read over your job description and would love the opportunity to talk to you further about this project. I hope to hear from you soon.
£1,000 GBP in 30 days
4.9 (260 reviews)
6.9
6.9
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Sir, I have gone through with your post. We are expert in PHP and .NET. I am sure that I can fulfill your requirements. May I request you to ping me on chat to discuss your task? Expecting your best. Thanking you Umesh
£750 GBP in 3 days
4.7 (70 reviews)
6.8
6.8
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i already have a demo and able to show you live if interested so plz ping me in freelancer thanks
£1,055 GBP in 1 day
4.9 (87 reviews)
6.1
6.1
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A proposal has not yet been provided
£721 GBP in 3 days
4.9 (34 reviews)
6.2
6.2
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Dear Sir, I have 4 years of experience in wordpress/php/html/css. I have gone through your requirement and interested to work on your project. Please check my reviews and feedback for your reference. Thanks & Regards eGlobalSoft
£777 GBP in 30 days
4.8 (80 reviews)
6.3
6.3
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9 years of experience in developing web applications for e-commerce as well as informational sites. Web Skills... Wordpress * Magento * Joomla * Prestashop * Drupal * Opencart * Oscommerce * Xcart * cakephp * CodeIgnitor * Zend * Android * IPhone * Phonegap * SEO * SMO * Responsive HTML 5 * Bootstrap
£1,000 GBP in 3 days
4.8 (65 reviews)
5.7
5.7
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How's it going? I'm a web developer & designer from Los Angeles, CA. You can check my profile for my reviews and past work.
£833 GBP in 20 days
5.0 (13 reviews)
5.1
5.1
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Hi. I have seen your pf files and I can design your customers information management system according to your needs. be sure you will get the quality work. I have experience of working with such databases and I have full idea of how to manage functionalities for both admin and user sides. I am willing to know how we can further proceed on our discussion? I am also available on skype for prompt discussion. I am waiting for hearing back from you soon. Best Regards, Nawaz
£1,263 GBP in 35 days
4.9 (11 reviews)
4.3
4.3
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We have a 8+ years of experience in website development. We team have great logical and analytical skills. We have extensive experience of writing custom modules and themes for especially wordpress, PHP , .net ,MVC, we are able to pick up new concepts/tech quite easily. We can also schedule a meeting in order to discuss the further development aspect and your detailed requirements. Once we will discuss your requirements in more details, we will be in a better shape to give you the exact timeline and cost for this project. Please revert back and let us know how would you like to proceed further with this. Grant us an opportunity to confer with you for your prospective and esteemed projects. Will look forward to a positive response from you at your earliest. Thanking you in anticipation, IsrarSoft
£1,111 GBP in 30 days
4.0 (21 reviews)
4.4
4.4
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Hello, I am Ahad, Lead Programmer at Printflabs,Pakistan. I saw that you mentioned software development. I have read your requirements and I can certainly work for you. I have developed systems before that you can see in my profile to see my previous experience in user interactive system. I assure you of quality work with no wastage of time and at an affordable price. I am a student of Software Engineering at NUST. I have a great grasp on all the knowledge related to Software development in Java. You will be truly satisfied with my work. To see my previous work you can visit my profile. As for this job i am ready to work on your project. Looking forward to hear from you. Thanks.
£700 GBP in 5 days
4.3 (5 reviews)
3.1
3.1
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NOTE: Terms and timeline are subject to examination of the full specification We are a Western Australia-based company with more than 20 years experience in advanced IT, offices and clients all over the world. Specific skills in this case are PHP, Database (choice of DB2, MySQL, Domino) and a wide range of graphic design tools. We can demonstrate recent projects that use most of the required technologies, and we have the resources in-house to handle everything you are listing. We can meet in virtual conference facilities to make concrete proposals.
£1,055 GBP in 3 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED KINGDOM
Okehampton, United Kingdom
5.0
1
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Member since Dec 11, 2015

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