Call centre rostering simulator in exel

Closed Posted 5 years ago Paid on delivery
Closed Paid on delivery

Like Call volumes, AHT, SLA, required gents and available agent’s if I make any proactive changes model should be able to predict the SLA

Call Center Excel

Project ID: #16915212

About the project

5 proposals Remote project Active 5 years ago

5 freelancers are bidding on average $107 for this job

Aldorado22

i am an ex scheduler who has done several previous excel documents that update with due times and sla dates depending on job type, client, location variables etc

$111 NZD in 2 days
(0 Reviews)
0.0
eelsadany

A proposal has not yet been provided

$111 NZD in 19 days
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AjayVerma83

A proposal has not yet been provided

$111 NZD in 2 days
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snypperue

10+ years experience in the Workforce Management field, which includes FTE forecasting, KPI tracking, process automation and all kind of data manipulation. Please let me know the details. All the best.

$111 NZD in 10 days
(1 Review)
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