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Looking for Rockstar Customer Support Manager for Our Growing Team!

$25-50 USD / hour

Closed
Posted over 5 years ago

$25-50 USD / hour

We launched our ecommerce store last year and have been growing steadily with an influx of customers which means a lot of work to do! We are looking for someone that has a lot of experience on support, knows how to deal with tickets/chats professionally, and can handle cases themselves.
Project ID: 17543823

About the project

15 proposals
Remote project
Active 6 yrs ago

Looking to make some money?

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15 freelancers are bidding on average $48 USD/hour for this job
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Hello, My name is Marat I'm from Russia. Native Russian speaker. I have experience in support I can accomplish your task I will wait for your response
$25 USD in 40 days
5.0 (17 reviews)
5.1
5.1
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Hi there, my name is Vasily, and I will love to join you as customer support specialist for your project. That will be pleasure for me to contribute all my experience, efforts and skills for deliver best results to you and your business. You can have a look in my profile for references about quality of my work here and my previous business experience. It would be great to have chat with you for discuss project in details. Looking forward to hear from you soon. Sincerely Vasily
$40 USD in 40 days
5.0 (2 reviews)
3.3
3.3
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Hello! I'm that rockstar customer support agent your company is looking for. Although I live in Nigeria, I have no issue with working other timezones. I have over 2 years of customer support experience and have no problem working full-time as well as weekends. My written and spoken English are both on par. This is the sort of long-term opportunity I've honestly been looking for and I'm always available if you want to reach out to me. Please consider me for this position.
$250 USD in 40 days
4.5 (7 reviews)
2.6
2.6
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Advanced English level. Fluent in German. Russian and Ukrainian – my native languages. I have higher education. Big experience in freelance. Ready to work. Please contact me if you have any questions.
$41 USD in 10 days
5.0 (4 reviews)
1.0
1.0
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Dear Madam/Sir, My name is Nremoredjo Juanita and I have 5 years of experience as a customer service agent for a call center. I have handled issues via chat, e-mail and phone. I would love to hear from you. Kind regards, Nremoredjo Juanita
$27 USD in 40 days
4.6 (1 review)
0.4
0.4
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Writing is also my hobby.I have written my own bachelor thesis.I have written many articles for many people during working online.
$41 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Definitely I meet the requirements for this job. I have over 8 years in customer support. I am bilingual english and spanish, so I don't have any problems working with both languages. I'm used to work under pressure. I worked for a company as a back office custumer service agent, encharged of responding emails in a professional manner, as well as a chat team. I am very responsable, I have people skills and very friendly. I would be able to give that extra mile to your business
$41 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I an expert in eCommerce and I know how the eCommerce website works. I can provide chat and email support in this job. No phone calls. Let me know your thought. Harsh
$25 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Dear Madam/Sir, A warm greetings from Philippines! I would like to forward my interest to become a part of your growing team. I believe that my experience as a purchaser has developed my communications skills as well as my inter-personal skills of maintaining and keeping a good relationship with our suppliers are best suited for this job. Customers serves as the life-blood of every businesses and as a purchaser, I personally know the critical role of customer representatives to assist clients to meet optimum satisfaction. This has a big contribution for the company's continuous success. I hope that my qualities meets your high-standards and I am looking forward to work with you soon. Thank you and Regards, Sarah Centeno
$41 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills. I am very familiar handling ticketing systems and CRMs.
$27 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have real experience an support of ecommerce stores. We work with chat-bots like Jivosite. So I think I can do help you.
$27 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Have worked for 7+ years full time in the IT sector. For past 1 and half year handled different projects as a freelancer. I am always eager to learn new technologies and platforms and give my best. Here is a snapshot of my experience- • Experienced in writing SQL queries. • Provided good quality data entry support in previous projects. • Worked on data processing and Internet research projects. • Also worked on manual testing of new versions of software on websites, mobile app creating test cases. • Good understanding of ITIL concepts. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing with irate customers and explaining the technical terms to a non-technical person in layman's language.
$27 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have great experience in the hospitality industry, speak and write in Russian and English. I would love to work with you and put to work my skills.
$38 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Yeah ! This is the project I was looking for. I am completely available to join this work asap. I love to work under pressure and can work independently or with team. I have been in customer service via chat support for more than 5 years. Kindly check my profile . I am open for discussion for 'Pay' part.
$25 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SPAIN
Spain
0.0
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Member since Aug 10, 2018

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