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Hiring Agents for HelpDesk support

We are UniqSoftware ([url removed, login to view]) and we are currently hiring agents to give support installing Windows / Office or solving any installation issues via Chat / Phone / Email to our customers (We provide the system for helpdesk support).

Requirements:

1) ENGLISH-SPEAKING: English must be fluent enough to give support via phone and the orthography MUST be really good (preferably of English mother tongue). Our Customers are from the UK / US / AU.

2) EXPERT INSTALLING WINDOWS/OFFICE: You must help customers to install and solving any issues with Microsoft products such as Office / Windows for PCs & Servers.

3) READY TO WORK IN THE SCHEDULE GIVEN: Be ready to work from Monday to Saturday at least 8 hours WITHOUT INTERRUPTION. We will be supervising your schedule online, We don't like missed calls or chats in the system. You must be online in the time we agree.

4) READY TO LEARN: You need to learn our helpdesk support system and that will take some time. So we need somebody quick-learner because we don't have too much time.

5) Computer with Internet and Headphones.

- We pay by week from USD $70.00 to start and we will be increasing as you demonstrate your skills at work.

Skills: English (UK), English (US), Microsoft, Microsoft Office, Windows 8

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About the Employer:
( 2 reviews ) Cuenca, Ecuador

Project ID: #15552848

33 freelancers are bidding on average $442 for this job

KenKnack2012

Hi there, I've read your job description. I've 20 months of an experience of in Sutherland Global Services as a Technical Agent in handling live chats, tickets and mails for Windows 10 Tech Support. I assure you I ca More

$384 USD in 18 days
(6 Reviews)
3.2
israfilansarimd

A proposal has not yet been provided

$555 USD in 10 days
(0 Reviews)
0.0
dmnaval

Hello there. I am interested and willing to help you with the project/tasks. I have the set of skills and experience that can be used. I have been in the IT industry for more than 6 years. My skills and experience a More

$555 USD in 25 days
(0 Reviews)
0.0
vinzervillanueva

Broad knowledge of ins and outs of installing Windows/Office. Fluent in English - BPO/ITO 11 years experience. No problem with any shift hours. Relevant Skills and Experience Knowledge in the following through previou More

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$555 USD in 30 days
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shadowjb94

i am currently a technical support agent, supporting US and Canadian Customers. I am Willing to take on this job and i assure you i will be productive and critical to the job. Relevant Skills and Experience Fluent Eng More

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(0 Reviews)
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akshayvaidikar

An MBA and Techie by profession looking for work from home projects especially in tech/customer support.

$500 USD in 10 days
(0 Reviews)
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NuclearProd

I have 2 years in customer support experience Iam egyptian and have already worked for UK US and Canada customers with fluent English I have the requirements for the job as i have been accustomed with full time shift More

$277 USD in 1 day
(0 Reviews)
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girardguido

I am an experienced customer service representative and technical support and i pack the skills, knowledge and passion to deliver excellent customer experience in each and every customer contact Relevant Skills and Ex More

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(0 Reviews)
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tferreira67

Hi there, I believe to be a perfect fit to help on your HelpDesk support project if you are looking for professional work. Relevant Skills and Experience English (UK), English (US), Microsoft, Microsoft Office, Window More

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aseanyduncan97

I am a native Uk speaker, I have similar experience in this field.

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Myselfmds

A proposal has not yet been provided

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Naiyap

I would like to take this opportunity. I have gone through your requirement and understood that I need to take care of Customer Support where I am pro, please read my reviews on my portfolio. Relevant Skills and Exper More

$444 USD in 10 days
(0 Reviews)
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kerrgamba

A proposal has not yet been provided

$555 USD in 30 days
(0 Reviews)
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omofoyewasamuel

An verse in the use of Microsoft Windows and will work tirelessly to achieve your aim

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ssdoug

Hello we are a team of technicians with 10+ years experience in IT remote support roles who are capable of supporting your users. Please contact us for more details. Thanks!

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