Customer Service - Deutsch

$13600-22800 USD

Closed

Posted

over 5 years ago

$13600-22800 USD

Paid on delivery

ONLY GERMAN SPEAKERS PLEASE! Hello, I am the HR Director of a successful start-up in the Gaming industry. We are looking for a Customer Service Agent to join our Deutschland team. You will be in charge of: - Assisting our German speaking customers - Answering empathetically to each customer in order to match their exact needs - Reporting the issues our customers encounter A lot of companies underestimate customer service. We do not, we consider it a top priority. Word of mouth is our number 1 marketing channel and we intend to keep doing better. We are a customer-obsessed company. Each customer needs to be answered as an individual. It requires a keen understanding of human psychology. You can directly see the results of your work in helping the company grow. The skills & qualifications you will posses are: - Perfect in German - Proficient in English - Technology savy - Abilities in French, Italian, Spanish or Mandarin are a plus - Previous experience in Customer Service is a plus Location You can choose to come to our head office in Chiang Mai, Thailand or do remote working. Or a mix of the two. What you will get: - Between 13600€ and 22800€ based on the profile - Flexible schedule, but expect 35 hours a week - Company discretionary bonus scheme - Once a year there will be a company retreat, most likely on a South East Asian island, all expenses (accommodation, flights, activities, etc.) will be paid for. - 1000€ a year in learning and IT stipend All nationalities are welcome. Make sure you specify in the subject title of your email that you saw this advert on Freelancer.de. I like people who read the entire advert! Viele Danke and sorry I was not able to write this in German. Julien

Customer Support

German Translator

Sales Account Management

Project ID: 17962538

About the project

10 proposals

Remote project

Active 5 yrs ago

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10 freelancers are bidding on average $24,314 USD for this job

@niclasni

Good day, I am Niclas and would herewith like to apply to your job offer. I'm a native German with english parents (English and German to be counted as mother languages) working in business development & project management at a IT start-up in Hamburg. Im experienced in business development, pitching, IT as well as Marketing issues and can translate and write both in German and English. Besides that I am working as a data analyst and consultant, mainly experienced in Tableau and Alteryx. I am a gamer since my first Computer when I was six. I am really fast and highly sophisticated professional and would love to work for and with you and be part of the Gaming Industry. Cheers, Niclas

$19,500 USD in 1 day

5.0

(8 reviews)

3.6

@mmoik

I would work from home partly but if I would be able I would also assist you in your office. I have been working in customer service for bankers in Germany and Austria. Fluent in Eng, Ger, Italian Relevant Skills and Experience Finance and customer service of bankers Public office in Austria, also client-facing role Good communicator. Fluent to an advanced level in GER, ENG, ITA

$27,000 USD in 365 days

5.0

(1 review)

3.1

@Mioso

Hello, I am very interested in working for you. I am native german, I have good English skills, I know basic Italian and good french. I generally love games and I'm tempted by technology. I am currently studying, so I would need a bit a flexible schedule, is that possible? Regards, Tarek

$15,000 USD in 7 days

5.0

(4 reviews)

3.0

@GavbeN

Dear Customer, I would like to express my interest in your project. I am a native German speaker with a bachelor's degree. I mainly work from my home office in the field of 3D visualization. During my studies I gained experience as Customer Support Agent and VA. The work as VA included the research of companies, addresses, exact processes and various information. These were in turn made by calls, emails or simple internet search. Likewise, the guidance of the Google calendar, sheets, social media appearances etc. is well known to me. Currently, I support a hoverboard company from London as a customer support for the German-speaking area (2 hours per day). As someone with good English skills, a quick comprehension and very good software know-how, I see myself as an all-rounder and highly qualified for this position. I also speak Serbian / Croatian at mother tongue level. I look forward to your positive feedback.

$41,176 USD in 25 days

4.2

(1 review)

2.1

@Humlon

Hi Julien, I am German and have been living in South Africa since 1997. My German career was with Deutsche Bank in event management and PR and in South Africa I worked in Corporate Communications for Unilever and then ran a charity for the last 12 years. Now I am looking after my children, who are very sporty and busy in the afternoons. With no public transport to speak of, I am the taxi they need to take the opportunities available to them. I am honest, I am not particularly tech savvy but know my way around and am obviously a fluent speaker in both English and German. I will email you now as well.

$20,222 USD in 10 days

0.0

(0 reviews)

0.0

@alexandrataraza

Hello , I am a native german speaker and i would like to work for you from my home office . I would be happy to hear from you soon. Sincerely Alex

$29,222 USD in 365 days

5.0

(1 review)

0.2

@touby

Speak German in a Swiss accent, but should be able to understand everything ;) English well and some spanish. halftime of the year based in Thailand. IT-Skills and Customer care experiences.

$27,777 USD in 10 days

0.0

(0 reviews)

0.0

@tracyfuture

Meine Person steht für Flexibilität, Mobilität und Veränderungsbereitschaft. Schwerpunkte liegen stets in den Bereichen Administration, Verkauf, Kundeberatung und Sprachen. Zu den Eigenschaften welche mich besonders auszeichnen, zählen mein ausgeprägtes interkulturelles Verständnis, mein hohes Mass an Empathie und Lernbereitschaft sowie meine Teamfähigkeit

$20,222 USD in 10 days

0.0

(0 reviews)

0.0

@devexpertsteam

Hello, We are IT-Engineers with higher education, having more than 15 years of experience, developing sophisticated Web and Mobile solutions from scratch. Our indicative time/cost estimation for your project relies on the provided description. We would be glad to provide you with our final offer once we have discussed the project with you in detail. During the consultation with you regarding the use-cases we will in parallel work on the Functional Description. Our task will be to research all the implementation options chosen by you for the technological implement-ability and to create the professional base for the engineering design. We will ensure the flexibility and readiness to possible requirements changes based on the market best practices and our 15 years of development experience. Only this approach complies with the IT industry development standards and allows full control of the product: - Creation of completely valid resource plans. - Avoid refactoring of the evolving projects. - Control all the business risks of the project, not only the technological ones. Best Regards, Andrei Costenco Team Lead, Business Analyst, Senior Engineer Dev Experts Team

$22,800 USD in 30 days

0.0

(0 reviews)

0.0

@JanetMenz

Im Swiss/American lived in Los Angeles for 16 years and currently located in Zurich. I speak German/English fluent and i understand both of the world with i can be a great asset to your company. Hope to talk to you soon. Kind Regards, Janet Menz

$20,222 USD in 10 days