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Customer Service - Deutsch

ONLY GERMAN SPEAKERS PLEASE!

Hello,

I am the HR Director of a successful start-up in the Gaming industry.

We are looking for a Customer Service Agent to join our Deutschland team.

You will be in charge of:

- Assisting our German speaking customers

- Answering empathetically to each customer in order to match their exact needs

- Reporting the issues our customers encounter

A lot of companies underestimate customer service. We do not, we consider it a top priority. Word of mouth is our number 1 marketing channel and we intend to keep doing better. We are a customer-obsessed company. Each customer needs to be answered as an individual. It requires a keen understanding of human psychology.

You can directly see the results of your work in helping the company grow.

The skills & qualifications you will posses are:

- Perfect in German

- Proficient in English

- Technology savy

- Abilities in French, Italian, Spanish or Mandarin are a plus

- Previous experience in Customer Service is a plus

Location

You can choose to come to our head office in Chiang Mai, Thailand or do remote working. Or a mix of the two.

What you will get:

- Between 13600€ and 22800€ based on the profile

- Flexible schedule, but expect 35 hours a week

- Company discretionary bonus scheme

- Once a year there will be a company retreat, most likely on a South East Asian island, all expenses (accommodation, flights, activities, etc.) will be paid for.

- 1000€ a year in learning and IT stipend

All nationalities are welcome.

Make sure you specify in the subject title of your email that you saw this advert on Freelancer.de. I like people who read the entire advert!

Viele Danke and sorry I was not able to write this in German.

Julien

Skills: Customer Support, German, Sales Account Management

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About the Employer:
( 0 reviews ) Crediton, United Kingdom

Project ID: #17962538

12 freelancers are bidding on average $23799 for this job

niclasni

Good day, I am Niclas and would herewith like to apply to your job offer. I'm a native German with english parents (English and German to be counted as mother languages) working in business development & project More

$19500 USD in 1 day
(3 Reviews)
3.1
Mioso

Hello, I am very interested in working for you. I am native german, I have good English skills, I know basic Italian and good french. I generally love games and I'm tempted by technology. I am currently studying, s More

$15000 USD in 7 days
(3 Reviews)
2.9
GavbeN

Dear Customer, I would like to express my interest in your project. I am a native German speaker with a bachelor's degree. I mainly work from my home office in the field of 3D visualization. During my studies I gained More

$41176 USD in 25 days
(1 Review)
2.1
Humlon

Hi Julien, I am German and have been living in South Africa since 1997. My German career was with Deutsche Bank in event management and PR and in South Africa I worked in Corporate Communications for Unilever and then More

$20222 USD in 10 days
(0 Reviews)
0.0
mmoik

I would work from home partly but if I would be able I would also assist you in your office. I have been working in customer service for bankers in Germany and Austria. Fluent in Eng, Ger, Italian Relevant Skills and More

$27000 USD in 365 days
(0 Reviews)
0.0
alexandrataraza

Hello , I am a native german speaker and i would like to work for you from my home office . I would be happy to hear from you soon. Sincerely Alex

$29222 USD in 365 days
(1 Review)
0.2
celinemalos

Hello, my name is Celine Maloszek, I am 20 years old and from germany. Since German is my native language, this job is perfect for me. My English skills are good even though my german is way better. I already ha More

$22222 USD in 365 days
(0 Reviews)
0.0
touby

Speak German in a Swiss accent, but should be able to understand everything ;) English well and some spanish. halftime of the year based in Thailand. IT-Skills and Customer care experiences.

$27777 USD in 10 days
(0 Reviews)
0.0
tracyfuture

Meine Person steht für Flexibilität, Mobilität und Veränderungsbereitschaft. Schwerpunkte liegen stets in den Bereichen Administration, Verkauf, Kundeberatung und Sprachen. Zu den Eigenschaften welche mich besonders More

$20222 USD in 10 days
(0 Reviews)
0.0
devexpertsteam

Hello, We are IT-Engineers with higher education, having more than 15 years of experience, developing sophisticated Web and Mobile solutions from scratch. Our indicative time/cost estimation for your project reli More

$22800 USD in 30 days
(0 Reviews)
0.0
dgreddig

Senior Executive with strong track record in technology, IT & professional services business. Experienced in driving results and operational excellence in sales & service operations Recognized for impact-focus, stron More

$20222 USD in 10 days
(0 Reviews)
0.0
JanetMenz

Im Swiss/American lived in Los Angeles for 16 years and currently located in Zurich. I speak German/English fluent and i understand both of the world with i can be a great asset to your company. Hope to talk to you soo More

$20222 USD in 10 days
(0 Reviews)
0.0