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live chat support company needed for new website project

Live chat support role needed for new website project

Needed from 8am to 8pm AEST

Monday - Friday

Starting in the next 1-2 months for customer enquiries

Website - relates to multi carrier shipping like [login to view URL]

English needs to be 90% pass

Need to understand logistics

Previous experience on SaaS website a bonus

Familiar with customer service roles chatting to customers

Be able to problem solve for customer

Need to be well versed and know how marketplaces / online store connections work

ie Magento connecting via API keys

website troubles

refer customer to support question if needed

followup with customer

This role is for live chat only at the moment.

Skills: eCommerce, Customer Support, Customer Retention, Troubleshooting, Customer Service

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About the Employer:
( 6 reviews ) Bangkok, Thailand

Project ID: #24438094

87 freelancers are bidding on average $7/hour for this job

jkaranm

Hi Future Client, Thanks for sharing your project requirements with us. It will be our great pleasure to work on your project. I am one of the preferred freelancers in the site and referred by the freelancer staff to More

$8 AUD / hour
(36 Reviews)
7.8
ambar

This is an easy job. Almost anyone can do this. What additional value I will provide? The additional value would be my development experience with Magento. So I can solve you a few development issues as well at my leis More

$8 AUD / hour
(11 Reviews)
6.9
ambientinfotech

Hello, I have read your job details carefully and as per your need you need live chat support company needed for new website project I have more than 8 years of experience in this field and I will assure you to provi More

$8 AUD / hour
(81 Reviews)
6.7
crystalhitesh

Hello, I have checked your job description as you mentioned and I am able to do this work because I have done many projects in this field and completed similar projects, Please review my profile so we can discuss more More

$8 AUD / hour
(72 Reviews)
6.0
haithe1988

According to your job requirements, I have done many projects like yours. For more details you can check my portfolio, profiles and employment history where you will find the similar projects like your desire one. you More

$12 AUD / hour
(41 Reviews)
5.5
VOTIKO

Hi We can help you with Live chat support between 8 AM to 8 PM AEST. I'm running customer support company and we have a team of customer support agents with excellent communication and writing skill. We can assign liv More

$5 AUD / hour
(3 Reviews)
4.8
fb55905983718b6

If you are looking for someone who is hardworking, willing to learn, open minded, goal/result oriented, flexible, detailed oriented and who see to it that in every work or task given is done in an effective and efficie More

$6 AUD / hour
(1 Review)
4.5
Reflexlogic

Hi, Reviewed requirements and it seems like you also have SaaS based multi carrier shipping business like: [login to view URL] and for the same you are looking for live chat customer support professionals who speak and wr More

$15 AUD / hour
(2 Reviews)
4.4
overtservices

Hello, As I have see your project details that you need a live chat support for a company website. I will be available on your time zone. I have also cover up app your requirement , knowledge of saas , Familiar with More

$6 AUD / hour
(6 Reviews)
3.7
jeheazu

Hi, I have read your project description and understood it clearly I am an experienced virtual assistant with over 3 years experience in customer support services, project management, administrative assistance and soc More

$2 AUD / hour
(5 Reviews)
3.9
smartyogeeraj

Dear Client, Greetings!! Thank you for giving me the opportunity to biding... I am a Magento developer having 8+ years experience in design & custom theme & custom module development, working on both versions 1. x to More

$8 AUD / hour
(7 Reviews)
3.5
bpo0995

Hi I have read your post and I believe we are the best fit for this position. We are a live chat service company working 24/7 to provide live chat using live chat software and our in-house agents. We can help you wit More

$4 AUD / hour
(2 Reviews)
1.6
rushabhmarthak

Hi, I have previous experience of providing chat support as well as customer support. I have good verbal and oral communication skills and also good typing speed. I am open to giving a telephonic interview to discus More

$5 AUD / hour
(1 Review)
1.8
malbakurtulla

Hello, I hope you are fine. This is to express my interest in the job posted. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this position. In add More

$8 AUD / hour
(3 Reviews)
1.4
mrscamsol

I am interested in the job as I know I can deliver good results on time. My skills are as follows: * Has excellent communication and interpersonal skills * Can speak English fluently * Hardworking and can multitask ev More

$4 AUD / hour
(0 Reviews)
0.0
$5 AUD / hour
(0 Reviews)
0.0
JNPEETER

Hello, I see your job and I'm very interested in this project so you can contact me because I'm very skilled for this job,I can resolve the problems of clients very comfortable and I will collaborate very good in your More

$8 AUD / hour
(0 Reviews)
0.0
reyesjoanne905

Hello, I was thrilled to see your Customer service ad. I’m a Virtual Assistant in many categories with 10 years of experience providing excellent result in web research, customer support, lead generation and many more More

$6 AUD / hour
(0 Reviews)
0.0
Jayar0613

I'm a fast learner and I'm easy to work with and I have experience for customer service from banks and satellite radio in the U.S Relevant Skills and Experience I was handling chat support for a retail company and I'm More

$5 AUD / hour
(0 Reviews)
0.0
WAQARAZEEM7

Good Day, I have gone through all the details of your job post. I believe I possess the necessary skills and experience that you are looking, and would make me a valuable addition to your company I have experience of More

$6 AUD / hour
(0 Reviews)
0.0