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CUSTOMER SERVICE POST

We are growing & seeking a highly motivated customer-oriented service representative to our team. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

* Reply to customer inquiries thru phone, website, social media and other 3rd party platforms.

* Build sustainable relationships and trust with customers through open and interactive communication

* Educate and provide information to the customers on Relocation/Moving services

* Handle customer complaints, provide appropriate solutions and alternatives within the time limits;

follow up to ensure resolution

* Identify and assess customers' needs to achieve satisfaction

* Document and update customer records based on interactions

* Take the extra step to engage customers

Qualifications:

* Previous experience in customer service, sales, or other related fields

* Proven customer support experience or experience as a client service representative

* Strong phone contact handling skills and active listening

* Customer orientation and ability to adapt/respond to different types of characters

* Ability to multi-task, prioritize, and manage time effectively

* Familiarity with CRM systems and Microsoft Office Suite

* Positive & professional demeanor

* Excellent written and verbal communication skills

* Ability to work well in teams

Alliance Moving & Storage offers full service residential and commercial relocation services for both local and long distance. We provide packing/unpacking as well as storage services. Our mission is to provide professional, affordable & reliable moving solutions.

Skills: Data Entry, Article Writing, Web Search, Copy Typing, Data Processing

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About the Employer:
( 0 reviews ) Canada

Project ID: #22132970

22 freelancers are bidding on average $621 for this job

marjanahmed13

Hello and welcome , this is Marjan and I look forward to assisting you. Can we discuss further and get started straight away?

$500 CAD in 7 days
(93 Reviews)
5.8
hebathomas

Dear potential client I understand that you are looking for superb and exceptional customer service representatives that meets the requirements below. I am the most suitable person for the job because I understand that More

$750 CAD in 7 days
(6 Reviews)
4.0
FatinMohzan

Hi, I am part time of freelancer and I am interested to be part of your team to complete this kind of project. I am graduated with Office Management and Technology so that it might help you. Feel free to contact throug More

$500 CAD in 7 days
(0 Reviews)
0.0
Plutox16

I am a seasoned business & finance professional consultant with 7+ years’ rich experience in independently handling all aspects of accounts and finance related functions, funds management, taxation, MIS reporting, prep More

$500 CAD in 7 days
(1 Review)
0.0
Uyazimos

Hi, i have a fun and enjoyable moments working with customers, especially in sales and customer service , I'm a young energetic Gentleman with experience in customer service, able to work in a team and independently

$677 CAD in 10 days
(0 Reviews)
0.0
Alexmkenya

Get your work done effectively in a short time. I will for sure deliver that.

$555 CAD in 6 days
(0 Reviews)
0.0
Poornimani

Acheiving the Target is not easy...Once we start acheiving it was that easy... nothing is Himalayan target.. So I can complete your work within the periodical time provided If you are ready to pay what I've asked for.. More

$666 CAD in 3 days
(0 Reviews)
0.0
chinkedivya43

Hii I think I can do these job. Please contact me if you felt that am capable of that. Ty Relevant Skills and Experience I am good typing master, Typer specialist, ghost wrtining, content writing, article writing.

$1111 CAD in 10 days
(0 Reviews)
0.0
GAntonio89

I am best candidate for this job since I am fast learner and getting done easily most of computer jobs. Relevant Skills and Experience I have done multiple jobs via internet and have experience in sales, communication More

$555 CAD in 15 days
(0 Reviews)
0.0
michaelladasig7

I have been working as a Customer Service Specialist for almost 3 years now. And with that, I can guarantee you that I can give you best results when it comes to handling the clients/customers. With that 3 years experi More

$500 CAD in 7 days
(0 Reviews)
0.0
nurfitriarmain

Hello! I'm Nurfitri. I am aware that you were looking for people to do a data entry jobs. I believe that i'm fit to this job since i have an intermediate skills in Microsoft Office such as words, excel and etc. Hence, More

$500 CAD in 7 days
(0 Reviews)
0.0
ahmedrashidtr

I am willing to take this project. I am ready to do this job. I can do this job efficiently with my hardworking and dedication. I can complete the work efficiently. I have done similar projects before. I am responsibl More

$500 CAD in 1 day
(0 Reviews)
0.0
Omkarpattnaik19

Sir I will try my best to give my 100 percent and do the work in given time range and won't disappoint you.

$555 CAD in 10 days
(0 Reviews)
0.0
mfarhannn

Hi. I have read your job details & requirement and it would be great if I had a chance to work for this task. I am reliable, hardworking and have a great skill as you required. With my experience in this field, I am More

$500 CAD in 7 days
(0 Reviews)
0.0
kaitlynvilt

I have been working in customer service since I graduated high school and I bet you cannot find anyone better suited for the job. One of my greatest passions is to resolve conflict through effective communication. Th More

$500 CAD in 2 days
(0 Reviews)
0.0
rtnshdwivedi1

I am a writer and journalist who has authored 22 books and nearly 700 articles who is also a marketing and sales expert hence I think I am good fit for this.

$700 CAD in 15 days
(0 Reviews)
0.0
sanjeevsikarwar1

Hi, I have worked 7 years in customer service any currently working in a society media campaign of Banggood. I take ownership at tough conditions and like to work in challenging conditions. I believe in complete custom More

$444 CAD in 5 days
(0 Reviews)
0.0
LittleDragonLee

hey! I'm here to serve the customers on your behalf. I've been involved in such things, give me a try and I'll satisfy you

$555 CAD in 7 days
(0 Reviews)
0.0
peterogori

Hi, I am available 7 days a week for this job. I am an efficient Customer Care Administrator. My skills include: - Excellent Communication - Efficient use of MS Office suite - Interpersonal skills - Multi-tasking and More

$600 CAD in 7 days
(0 Reviews)
0.0
Roshanajith

I worked in customer related industries for past 3 years, I am good at addressing the call with polite gesture and good at on call analysis and solve it. hope the requirement matches my skill.

$666 CAD in 1 day
(0 Reviews)
0.0