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CUSTOMER SERVICE

We are growing & seeking a highly motivated customer-oriented service representative to our team. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

* Reply to customer inquiries thru phone, website, social media and other 3rd party platforms.

* Build sustainable relationships and trust with customers through open and interactive communication

* Educate and provide information to the customers on Relocation/Moving services

* Handle customer complaints, provide appropriate solutions and alternatives within the time limits;

follow up to ensure resolution

* Identify and assess customers' needs to achieve satisfaction

* Document and update customer records based on interactions

* Take the extra step to engage customers

Qualifications:

* Previous experience in customer service, sales, or other related fields

* Proven customer support experience or experience as a client service representative

* Strong phone contact handling skills and active listening

* Customer orientation and ability to adapt/respond to different types of characters

* Ability to multi-task, prioritize, and manage time effectively

* Familiarity with CRM systems and Microsoft Office Suite

* Positive & professional demeanor

* Excellent written and verbal communication skills

* Ability to work well in teams

Alliance Moving & Storage offers full service residential and commercial relocation services for both local and long distance. We provide packing/unpacking as well as storage services. Our mission is to provide professional, affordable & reliable moving solutions.

Skills: Data Entry, Web Search, Data Processing, Excel, Word

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About the Employer:
( 0 reviews ) Canada

Project ID: #22132957

13 freelancers are bidding on average $567 for this job

marjanahmed13

Hello and welcome , this is Marjan and I look forward to assisting you. Can we discuss further and get started straight away?

$500 CAD in 7 days
(85 Reviews)
5.7
ranamehroz24

Hi, I have gone through your requirements and I can do this task. The skills and resources needed for this project are in my genes. I can assure you for a complete professional work in given time [login to view URL] share comp More

$250 CAD in 7 days
(0 Reviews)
0.0
shamsakanwal47

Hi! I am interested in your project because this is relevant to my professional experience. As I have been serving in different organizations as a customer support officer / public Relations Officers/ customer sales re More

$750 CAD in 7 days
(0 Reviews)
0.0
$555 CAD in 10 days
(0 Reviews)
0.0
ramkishor7500

yes i am able to bid and i will do my best please give all the details how to work and , what kind of work process you want. thanks

$1000 CAD in 15 days
(0 Reviews)
0.0
marllambee

Good afternoon, I am ready to start. I've been working as general managers' assistant for many years and currently I work as a homebased translator.

$555 CAD in 10 days
(0 Reviews)
0.0
nurfitriarmain

Hello! I'm Nurfitri. I am aware that you were looking for people to do a data entry jobs. I believe that i'm fit to this job since i have an intermediate skills in Microsoft Office such as words, excel and etc. Hence, More

$500 CAD in 7 days
(0 Reviews)
0.0
mahtoshivnath07

Sir. Your project could be completed as soon as possible if you give a chance.

$555 CAD in 10 days
(0 Reviews)
0.0
kennethballon

I have multiple experiences in Customer Service and Technical Support. I have been with Convergys, Teleperformance, Sykes Asia and Telus to name a few BPO Companies. In addition, I am a UI/UX Desiger and Developer

$600 CAD in 7 days
(0 Reviews)
0.0
ChrisB118

Customers satisfaction is my top priority

$555 CAD in 10 days
(0 Reviews)
0.0
sashcon

Hi, I write in response to to what I've seen here in your post looking for Customer Service Representative. As a highly Customer Service Representative, I would bring a dedicated,reliable and driven attitude to this r More

$500 CAD in 7 days
(0 Reviews)
0.0
newarrior

American with a long history of work in customer service and hospitality both in the USA and overseas.

$500 CAD in 7 days
(0 Reviews)
0.0
allenpare15154

I have been in a BPO industry for more than 3 years, I believe this years of experience will help me to do this job on a timely manner and taking good care of customer needs and time is my priority. Relevant Skills an More

$555 CAD in 7 days
(0 Reviews)
0.0