The customer service representatives must be familiar with the company’s products/services and the customers that are served. Customer communications is a regular part of this position. In today's fast pace technology industry its required that most Customer Service representatives have knowledge or experience in some computer base systems such as Microsoft Word, Excel, or Power point. Also being a certified typist is highly desirable because most of the time you will be inputting data into a data base system, and the company you work for want someone with typing experience and speed. There usually is a minimum typing speed word per minutes test that most Customer Service representatives must take and pass., Also it is common that the majority of Customer Service Representatives work in call centers, and their co-workers are usually trained in the same programs as they are. They usually are seated in a cubicle, and a typical work hours could varies.
Customer Service Representative (CSR) Tasks:
*Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
*First point of customer contact for general inquiries like pricing, products, scheduling etc.
*Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
29 freelancers are bidding on average $54/hour for this job
Apa yg harus saya kerjakan. Saya akan bekerja sesuai yg anda inginkan. Relevant Skills and Experience Saya bernama ryan . Saya bisa mengerjakan microsoft excel,word. Masalah export atau input data saya juga bisa .
hello sir i m a computer science engineer bt i have resign from there so right now m free ..i ll do u work for full time ..give me one chance sir ..i ll never let u down
Hello Sir, I have read your detailed job offer. I feel that I am a good fit for this position as I have worked on a similar position. I would like to know more about the job.