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Senior customer support agent (chat & email) wanted

£10-15 GBP / hour

Closed
Posted almost 6 years ago

£10-15 GBP / hour

Hello, We are looking for a senior customer support agent for our UK based financial investment company. In order to apply for this positions, you should have: - Perfect written and spoken english skills (native speakers only!) - 6+ years in customer support - preferably some prior experience with finance / investment / cryptocurrencies You will be dealing with private investors and individuals that want to gain profits through our company. Therefore, the support has to be excellent, accurate & reliable. If you’re ready for a great new challenge, send me your application. All the best,
Project ID: 16748294

About the project

13 proposals
Remote project
Active 6 yrs ago

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13 freelancers are bidding on average £12 GBP/hour for this job
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Hey :) I am highly interested in growing your business. I am not native but able to deal with customers. Let's start a chat to finalize everything. Thank You, Faisal A.
£10 GBP in 40 days
5.0 (99 reviews)
6.8
6.8
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Respected Sir/Madam First of all, I did notice that you mentioned native speaker only on your job requirement, I am from India but I am still applying for this job as I worked for international BPOs for more than 6 years. My last job was to writing email for a US entrepreneur, so I can confidently say I will be able to handle your job. I also work during US day hours (night time where I live) so the timing will not be issue. I can start working for you from today and I am willing to give free trial. Please let me know if you are interested and thanks for reading my proposal. Have a good day.
£10 GBP in 40 days
5.0 (1 review)
5.8
5.8
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Dear potential Client I understand that you are looking for a superb customer service rep with over 6 years in the field. I am the most suitable person for the job because I speak and write fluent English, I have 7 years in the field and I understand that customers are the backbone of every company. So I understand the importance of keeping them happy and satisfied. I am excellent on the phone and I love to help people on a hold and will make a great addition to your team. I am hard working, dedicated and committed to any task given me and will be an asset to you if chosen. I have minimal experience in finance/investment and cryptocurrencies but I am a fast leaner. I have many satisfied clients on here and if chosen will certainly make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas
£13 GBP in 40 days
5.0 (9 reviews)
4.7
4.7
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i M BEST CANDIDATE FOR THIS PROJECT BECAUSE OF 8 YEARS OF EXPERIENCE IN CUSTOMER SERVICE AND CUSTOMER SUPPORT INDUSTRY.
£13 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Being an university student i have an open schedule making me the most available worker to take care of senior customer support, beside my open schedule i am a very patient person, perfect to take care of elderly questions and humor
£13 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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I am new to Freelancer.com so I am willing to take less pay while I build up a positive reputation. So that you can get a better idea of my work, I’ll be forwarding my resume for your review. In addition to my personal services, I am offering a full team at no additional charge. For very competitive rates, I can make available a whole customer service team. Myself aside, my team has over 25 years combined experience in providing top notch customer service. Our experiences have included: telecommunications, appointment setting, working with professionals such as CPAs, attorney offices, as well the automotive industry. We are multilingual as well (English,Mandarin,French,Spanish). In addition, we can offer scalable service, even up to 24 hours a day. We are currently positioned to take over 200,000 calls per month and can add more capacity if needed. Thank you for reviewing my qualifications. Adam Kitchen 1 (704) 461-1501
£13 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Respected sir/madam, I have gone throught the proposal and understand that you are in need of a customer service agent who has good command over English language. I could prove to be a good substitute for the task. Hope for a great reply from you. Thanking you yours faithfully parvaiz alam
£11 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I'll be very pleased to work with you as a Customer Service Rep. I have 4 years of experience working as a customer support agent. I enjoy interacting with customers and helping them find exactly what they're looking for. I'm also experienced in helping customers troubleshoot should they have difficulties using clients' websites and applications. I understand that customers are indeed very important to businesses and I treat any customer who comes through on the phone that way. Over the years, I have interacted with customers on the phone, email and live chat. I'm positive that my experience with supporting customers will make me really useful for your service. Besides my experience with customers, I'm an excellent communicator, a hard worker, and a go-getter. Irrespective of what medium I communicate with customers through, I can make a large percentage of them commit to a sale. This is something I love and enjoy doing. I'll be so glad if you give me the opportunity to show you exactly how I can be useful to your organization. I promise the best support for your customers if I'm given this job. I look forward to reading from you soon. Thank you. Regards Aditya
£10 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello Sir, Thanks for looking into my proposal, I do have more than 12 years of experience in handling customers both inbound, outbound,emails and chat support and have worked with companies like Dell, IBM, WIPRO, Bell Canada and I am sure with my experience I can manage the customers with ease as the customers need people who can really understand there needs and I am the best person to help the customers to understand there needs and provide awesome support. I can work under minimum supervision and ensure that no customers are unhappy as this is what I have learnt in my 12 years of customer service job. I hope to hear from you soon, and I will be more than happy to work as and when you ask me to. Thanks Kash
£10 GBP in 40 days
0.0 (1 review)
0.0
0.0

About the client

Flag of CYPRUS
London, Cyprus
5.0
7
Payment method verified
Member since Apr 20, 2018

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