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Customer Service- Voice message handing

We have a voice message system where customers call to change orders, cancel, etc and we need candidates that can listen to the recorded voice message and handle the issue via our web-based customer portal.

We need candidates that can understand English very well and are very proficient at using online web-based systems.

Also we have online chat that handles incoming customer questions, order changes, and other miscellaneous issues.

Candidates need to be able to follow to script of answer/replies with incoming customer questions.

Skills: Customer Support, Customer Service, Data Entry, Virtual Assistant, English Grammar

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About the Employer:
( 0 reviews ) Milan, Italy

Project ID: #22148545

39 freelancers are bidding on average $6/hour for this job

jkaranm

Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by More

$8 USD / hour
(85 Reviews)
8.1
jonna88

Hello there, how are you? I am interested working in this project. Do you have time to discuss? Hoping to hear from you. :)

$5 USD / hour
(58 Reviews)
6.4
expertserv

Hello Sir, I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having a good hand on Email Handling, Live Chat Support, Marketing, Data Entry, Web Research also in Product Research, Sourcin More

$5 USD / hour
(104 Reviews)
6.5
Dhealyzha

Hi! I'm Liza from Indonesia, nice to meet you :) Having read through your project, I'm excited to discover that my skill set and experience match your desired qualifications. Your project reminds me of my previous pr More

$5 USD / hour
(4 Reviews)
3.3
CazOmega

I am an experienced on-line customer support representative and have been working remotely for close on 4 years. I have extensive business-related acumen and can work autonomously after receiving basic instruction. I a More

$8 USD / hour
(4 Reviews)
2.4
ITSolution24x7

I Will Be Your ⭐⭐Virtual Assistant⭐⭐ ⭐No advance payment. ⭐Pay once project completed # Customer Service Support # Social Media Marketing Plan and Management # Classified Ads posting + Internet marketing # Data Entr More

$5 USD / hour
(2 Reviews)
0.8
melomelop

Hi, I am interested to work for this part of your business. I have worked in the BPO Industry for 5+ years and have been working remotely for almost 2 years and counting. I love working on a graveyard shift from home. More

$8 USD / hour
(0 Reviews)
0.0
lynderbanduka

Hello, I have seen your bid and I strongly believe that am the right person for the job and am ready to start right away. I have enough experience working in customer support and administration which has enabled me to More

$5 USD / hour
(0 Reviews)
0.0
tumbazuka

Hi there, I felt excited when I saw the position of Customer Service Representative. My name is Ian and I am the right fit for this job. As a Customer Advisor Specialist, I'm confident in my skills and ability to mak More

$4 USD / hour
(0 Reviews)
0.0
Uyazimos

I'm interested and available can offer you those services, I'm young and energetic with positive attitude I can handle pressure and deadlines

$16 USD / hour
(0 Reviews)
0.0
planetpeyjay29

Hello there! I am glad I found your project. I have been in the Customer Service World for almost 8 years now. I have been trained and been certified as a Customer Service Specialist in the largest telecommunications c More

$5 USD / hour
(0 Reviews)
0.0
TashaBlacks

I have over 12 years of work at home experience. I am excellent with customer service and retention. I can guarantee a job well done.

$6 USD / hour
(0 Reviews)
0.0
jasenkajaskic2

Hello, I would like to apply for your job offer. Please contact me as soon as possible so we can discuss about it. Best regards, Jasenka J.

$7 USD / hour
(0 Reviews)
0.0
oanasale

Hello there! I have great experience in dealing both with English customers as well as with Italian ones. I've been working in call centers doing surveys, customer service, debt collection and cold selling. I majored i More

$6 USD / hour
(0 Reviews)
0.0
sanjaymendis

* Dear Sir / Madam, Great customer experience doesn’t just happen. It is planned, designed and mindfully delivered. That’s because there is no ‘one size fits all’ approach to customer experience. There’s a reason that More

$8 USD / hour
(0 Reviews)
0.0
Fricks07

3 years and 6 months as a travel expert/Customer Service Representative in an office-based U.S. travel Agency with GDS expertise. 1 year as a Customer Service Representative in a US telco account(Dish) 1 year in NMS as More

$4 USD / hour
(0 Reviews)
0.0
rheariza

Hi! I have 9 years experience with customer service and can ensure you that I can do this job well. i can start immediately too.

$6 USD / hour
(0 Reviews)
0.0
SamandSara0927

I am very familiar customer service web portals and listening to voice mails. I'm very fluent in the English language and have plenty of time to work to the best of my capabilities. Thank you for your consideration.

$7 USD / hour
(0 Reviews)
0.0
mnelson94

Your at the right place at the right time We have the perfect agent in our Call Center that is capable of completing all these tasks. We can start asap. Relevant Skills and Experience Customer Service.

$8 USD / hour
(0 Reviews)
0.0
pranoymaitra

Hello, This is Pranoy from India. I went through the JD and I would like to discuss the project. I've 5 years of experience in Customer Service - Phone/Email/Chat/Social Media. I've worked with companies like Amazon De More

$8 USD / hour
(0 Reviews)
0.0