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customer service representative position

$8-15 USD / hour

Closed
Posted over 4 years ago

$8-15 USD / hour

answering phone's, scheduling, etc.
Project ID: 22403994

About the project

40 proposals
Remote project
Active 4 yrs ago

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40 freelancers are bidding on average $12 USD/hour for this job
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Hi, Reviewed requirements and we can answer phones, do scheduling, etc as we are a reputed IT firm with in-house team of 2 to 8+ years experienced customer support professionals. They all possess great communications skills and speak and write fluent English as well. Great exposure in assisting potential or existing customers/clients before, during and after a purchase of product and service with their relevant questions and suggesting information about other products and services as well. Apart this, also have an extensive experience in taking orders, processing returns, and updating customer information in the customer service database during and after each communication. And the best practice we do is that we log/save questions which are not answered in provided protocols, FAQs and database of questions and answers. Later, we do request to the concerned person to make us available with answers of saved questions or allow us to provide logical reply to gain regular business and to satisfy customers and maintain company reputation. Any query, please do message. We are always here and happy to assist you with any of your concern. Thanks & Regards.
$15 USD in 40 days
5.0 (1 review)
3.6
3.6
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Hi, I can handle all incoming phone calls and schedule them according to your instructions. I have experience working as a call center here locally. I can start right away for this position. Kindly message me all the details to be done. Regards, Jay
$8 USD in 40 days
4.9 (5 reviews)
2.9
2.9
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I am honest about my work Relevant Skills and Experience Excel konwlegde data entry.
$12 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Im an American living in the Philippines. 13 years experience. Have done everything from sales, customer service and owned multiple companys running customer service divisions for clients. Relevant Skills and Experience I am the best person to assist your business. I work out of a contact center here with back up generators, refrigerated server rooms, 6 separate internet providers to guarentee zero downtime.
$14 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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I can answer phones in professional manner, I am experienced in international sales and support role and a communication major. Thanks, hope to speak with you Jay
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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hye, im elisa and i really interested with you job offer. i have experience in customer support. i am pretty sure that you wont dissapoint with my work. i will give you my 100% commitment in this job. please consider my job application. thank you
$12 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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I’ve been working in customer service role in one of the biggest banking company in Malaysia for 6 years. Which is everyday i need to attend & assist customer with first call resolution. Relevant Skills and Experience - customer service representative - soft skills to handle customer - one time resolution - work under pressure -
$12 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have seen your job post and understood your requirement. As an expert in Customer Service, Research, I've worked with BPO for almost 2.5 years handling US and Canada clients. I can do the job you posted within given time frame with maximum accuracy and looking forward to work with you. I would like to get response from you so that I could show up our work.
$11 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Diligent, sincere and result oriented professional with 14 plus years of experience in providing Customer Service and managing Customer/Client Satisfaction, Operations and Travel Industry.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I've been in the call center industry for about 5 years now, I was also promoted as a Team Leader due to my dedication and hard work. I was also able to siggest a process that was implemented by the clients so you can freally count on me and with me Being a Team Leader before I can say that I work under minimal Supervision. I have basic knowledge about excel as thats one the tools we have to save customers data for company's purposes.  
$13 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I have been in the Customer Service industry for more than 6 years. I handled Telco, Healthcare, and the most recent is a direct-selling company in the UK (MONAT) in which we are processing account enrollment, order placement, refunds, order tracking, product recommendation inquiry and a lot more thru call, email, and chat. From April to September, I worked as a part-time Virtual Assistant as a Social Media Manager and email support representative of one Shopify account based in the US. I managed and handled all types of engagement in and out of the 4 main platforms - Facebook, Twitter, Instagram, and LinkedIn. Rest assured that I am willing to do the extra mile to understand your business so we can together as a team.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Highly effective in a fast paced and dynamic environment. Track record of handling customer inquiries in accordance to established service policies and procedures. Able to depersonalize self from the customer while providing the highest level of high customer service. Strong ability to attend to large number of customers and callers daily without losing focus or being overwhelmed. Well-versed in resolving conflicts by understanding problems clearly and seeking out possible solutions through employing the creative thinking process.
$16 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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I have 7 years of customer service experience so I know how to handle people! Plus, I currently work from home so I know the set-up and the agility it takes to stay self-motivated and proactive. Relevant Skills and Experience Customer service is all I know!... Well, mostly.
$14 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there! I am interested in an opportunity in working in your company. I hope you consider my proposal. I look forward to hearing from you. Kind regards, Chris.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, We are located in India providing a one-stop solution for all your business needs. Diversified services are provided by us which would be value-adding to your venture. The main segments served by us are Call Centre Services, Back Office Services, and Virtual Assistance. Having a team of 50+ members who are highly professional and trained ready to work round the clock, is the main Strength of Vbiz Solutions. Experiencing the market since 2007 has helped us acquiring excellence in assisting all kinds of business sectors with ease. We work across the globe and are determined in serving with high quality and affordable rates. To add value to your business is our motto and grow together is we believe in. We are providing IT services also. We are skilled at managing high-value Virtual Assistant tasks such as: - Telemarketing services, - Cold calling, - Customer care - Appointment fixing & scheduling - Live Chat, - Lead Generation, - Sales Leads, - All administrative tasks, - Instant Email Support System, - Data collection & Surveys, - CRM data entry and maintenance Our representatives working in different services are motivated and enthusiastic with effective communication skills. This basically starts with the structuring of the work to be done for the client’s project. The whole working process is analyzed thoroughly by the superiors. We have a good grip on tasks like Cold calling, Telemarketing, Appointment Setting, Lead Generation. Thanks, vbiz solutions
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have 3 years experience in the BPO industry. I started as a customer service representative for a year and was promoted as a subject matter expert and a team lead later on. I have a very good communication skills provided my experience. I believe in accuracy and efficiency in everything that I do and most importantly, I do it wholeheartedly to provide good results and happy customers. If given a chance, my works will stand for my words.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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hi Sir/Madam I have seen that you are in need of a customer service representative. I have been working as a customer service adviser in a bank for nearly 4 years now and have developed impeccable phone manners, and the ability to deal with distressed customers. I can also offer new ideas to help your company grow and surpass all the goals and objectives. my duties as a customer service bank advisor are; - answering 60 plus phone calls in one shift - dealing with their account problem and providing the accurate and necessary solution to their concern - doing some sort of sales to provide companies new product my experience as a customer service representative in a bank has helped me a lot to improve my skills. allowed me to gain organizational skills and has provided me with extensive knowledge of how to upsell services and goods to potential clients. I am looking forward to discussing the position and my qualifications with you in more detail soon. I feel confident that I fulfill the requirements for the Customer Service Representative position. Thank you for your time and consideration.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Our professional and efficient Customer Service agent in our Call Center is ready to work on this Campaign for you. They have years of experience, we can start asap. Relevant Skills and Experience Customer Service.
$13 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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hardworking I put my all into whatever am doing. positive attitude I bring out the best in my self and also in someone else. Am willing to bring something new to the table, improve your company in the best way I can
$17 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi! I am fit for this position for I have been doing Inbound and Outbound calls, specializing in Sales and Customer Service. I am abreast with this set up and I can also work long hours and able to go on minimal supervision.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of CANADA
Lancaster, Canada
0.0
0
Member since Nov 12, 2019

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