REASONE COMPANY IS looking for someone who is customer-focused, and most important of all, empathetic. We look for people who are genuinely motivated to go above and beyond for each and every one of our customers to find the best outcome and make the right choices. We are looking for remote, work-from-home agents for a 1-6 month contract to join the team and help us keep our customer response quick and helpful researching inquiries, and making decisions necessary to resolve customer concerns for our sales agents
*Work with internal departments to meet customer's needs
*Retain customers and increase customer loyalty while projecting a professional, efficient and positive approach
*Strong ability to multi-task, and enthusiastically resolve customers' concerns while consistently providing superior levels of customer service
*Excellent phone etiquette and excellent verbal, written, and interpersonal skills
*Ensure all relevant procedures are followed from beginning to resolution
*Actively seek out opportunities for self-improvement, keeping up with new product trainings and process knowledge
42 freelancers are bidding on average $499 for this job
Hi! I have previously worked as a Customer Support agent for an ecommerce business and have done the very same tasks that your company needs to be done. I can definitely attend to this job perfectly.
I had a 4 years of experience as a customer executive. I truly knows how to empathise with the customer when they are highly frustrated. I had a good expertise to retain the customer.