I am writing to you today to apply for this position and am very much interested to work with this. I previously worked as an Ecommerce Virtual Assistant. I started as a Virtual Assistant last January and handled Ecommerce Business (based in Hongkong), Property Management (TX, USA), Vacation Rental (TX, USA), and another ecommerce business (based in NY, USA). I am experienced, and some are familiar with the tools such as Canva, Shopify, Heepsy, Asana, Slack, Streamline, VRBO, Airbnb and other software. I have worked as an Appointment Setter/Recruiter. I am highly trainable and can easily learn tasks. I personally have my own Online Business on Facebook and Instagram since last year of June and I personally manage it on my own. I believe that I can help with managing social media accounts, groups and pages.
I am Tech-savvy, highly accurate, and efficient with general admin tasks. Passionate, self-motivated and cheerful hotelier with over 5 years in Hotel Industry and established 5 years in Customer Service focused on promoting guest/customer satisfaction. Exceptional communication skills with down-to-earth and outgoing personality.
Work Background
- 5 years in Hotel Industry (Guest Service, Front Office, Secretary to the Executive Assistant Manager, Admin)
- 5 years in Customer Service Support (inbound calls)
- 2 years in Data Entry and Quality Assurance Analyst (inbound, outbound calls and email support)