We are growing & seeking a highly motivated customer-oriented service representative to our team. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
* Reply to customer inquiries thru phone, website, social media and other 3rd party platforms.
* Build sustainable relationships and trust with customers through open and interactive communication
* Educate and provide information to the customers on Relocation/Moving services
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution
* Identify and assess customers' needs to achieve satisfaction
* Document and update customer records based on interactions
* Take the extra step to engage customers
* Previous experience in customer service, sales, or other related fields
* Proven customer support experience or experience as a client service representative
* Strong phone contact handling skills and active listening
* Customer orientation and ability to adapt/respond to different types of characters
* Ability to multi-task, prioritize, and manage time effectively
* Familiarity with CRM systems and Microsoft Office Suite
* Positive & professional demeanor
* Excellent written and verbal communication skills
* Ability to work well in teams
Alliance Moving & Storage offers full service residential and commercial relocation services for both local and long distance. We provide packing/unpacking as well as storage services. Our mission is to provide professional, affordable & reliable moving solutions.
24 freelancers are bidding on average $506 for this job
I am currently working as a customer support rep for AT&T and I have a experience of more than 1 year in handling different types of customers. So I think this prifile suits me.. Thank you
Dear hiring Manger, Warm Greetings! I would be glad to offer my services and assuring that the mission will be accomplished as per your expectations if not exceeding. Kind regards, Salah Elbdri
I have good hand on experience of two years in Odoo ERP development. I am able to provide any kind of Odoo Installation, configuration ,customization,database migration, consultancy, maintenance, training and support.
I believe I have the skills and experience needed to be successful in this role. I'm an fast learner and a great listener and I do my job to the best of my ability.
My name is Luciana, I’m Accountant and university professor. I have excellent interpersonal communication, good typing in word and excel and social media research. I´m available to new challenges