Engineering and operations management student from Serbia.
Conscientious person who works hard and pays attention to detail.
Flexible, quick to pick up new skills.
Have lots of ideas and enthusiasm.
Experience:
Front Desk - Chateau Egyseg, Cultural Center - GEM Company, Serbia (2 years)
Reception Desk - City of Novi Sad, Serbia (1 year)
Description: Providing information to guests, providing access control, enforcing rules, acting as a go-between for guests and management when management is not on-site, conducting security checks, writing reports, greeting customers, asking about the quality of service they are receiving, being entrusted with the keys to deal with emergencies, procuring of tickets to special events, assisting with various arrangements, performing the typical front desk functions, check-in, check-out, responding to guest complaints, coordinating housekeeping requests, handling any emergencies that may arise, working at night, completing running the daily reports, attending to unexpected requests and phone calls.