Pay per call custom solutin
$1500-3000 USD
Paid on delivery
Hello,
I would like to know if your company can develop a custom pay per call solution.
Here is what we would like our system to achieve:
Caller dials the line
Caller listens to a greeting
Options of different operators available could be presented
Caller enters credit card info
Caller gets connected to the chosen operator
Caller is approved to stay connected to operator for a certain time frame
Caller gets a warning when he/she only has 1 minute left
Caller is able to add more time with stored cc.
If caller needs some sort of assistance, call should get routed to an available dispatcher
Here is what our ideal system would require:
Real-time billing and credit card authorization system
Calls could be charged on a per minute basis with a minimum or by a set minute block
Customized greeting
Forwarding of live calls to multiple telephone lines
Real Time online call monitoring for the admin (admin area)
Manage calls on queue with music on hold
Ability to set the max time allowed for each call
Web call button if a caller wants to initiate a call via the internet
Availability button to know if an operator is available or not
Ability to set first time caller pricing
Ability to extend a call
Ability to save card information for return callers
Callers can listen to the different operators that are available, maybe operators record a sample message.
Each operator has an extension
If callers needs to connect to a dispatch operator, the system tries several until finding one available
Ability to record calls
Admin area for owner
admin area for operators to setup time available, and sign in or out.
Thanks
Project ID: #22780033