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I run a growing online business and need a long-term partner who can keep both our back-office and our website visitors running smoothly. Your core focus will be everyday administrative work, and you’ll also cover our website’s live-chat window so potential customers always receive a fast, friendly reply. Because many of our clients are based in both Ukraine and English-speaking regions, flawless written and spoken fluency in Ukrainian and English is essential. You’ll switch between the two languages smoothly as you handle data entry, light document formatting, scheduling, basic online research, and, when the chat icon lights up, answer questions or route issues to me. Deliverables I expect • Real-time coverage of the website chat during the hours we agree on, with clear, well-written answers in the visitor’s language • Accurate completion of assigned administrative tasks by the agreed deadlines • A concise weekly summary outlining completed work, outstanding items, and common chat questions you noticed If you’re organised, tech-savvy, and comfortable juggling admin duties with quick customer interaction, let’s talk about a start date and timetable.
Project ID: 40222792
2 proposals
Active 1 mo ago
Location: Dobrovelychkivka, Ukraine
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2 freelancers are bidding on average $19 USD for this job

Hello! My name is Margarita. Ukrainian native speaker and learned English all my life. Now my location in Spain. Worked in bank in customer support. Search part time job, because I have another work in Spain. If this suits you, I would be happy to collaborate with you.
$20 USD in 7 days
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I have 7 months of experience in US-based customer support (chat & calls) and a strong background in logistics and operations, working with international clients and teams. Fluent in English and Ukrainian, organized, tech-savvy, and experienced in admin tasks and client communication. I’d be glad to discuss the details and conditions.
$18 USD in 7 days
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Atlanta, United States
Member since Feb 11, 2026
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