customer support for users of a software application
$30-250 USD
Paid on delivery
1st level customer support
Spanish excluyent
Answer tickets of an online customer support system
Take control of customer PC by teamviewer
Solve simple configuration PC problems
Solve sofware problem listed in an acknoledge database
Detect other problems and scale to a 2nd level support department
Payment by ticket attended, solved or scaled basis
Ideal to complement another job
Project ID: #6291706
About the project
7 freelancers are bidding on average $209 for this job
Hi, I'm a system engineer. I also have knowledge in customer support. I work with database, pc configuration, teamviewer. I'm a native spanish speaker. I'm ready to start. I'm your best option. Feel free to PM for deta More
To; Dear Sir From;Anusha Herath Subject;Customer Service Date;7th Aug 2014 Background; I have several years experience about Customer Care and I love this subject as well.I was learned CIM as well so I am really More
Dear Sir/Madam, We are a Private Limited & ISO 9001: 2008 Certified IT Company with 45 member team of Data Entry Operator, Data Processing Staffs, Call Center Staffs, BPO, with over 7 years of experience. We have be More
Greetings my name is Roberto, I am a biomedical electronic engineer. I’m new to the freelancer area but I have experience working in other area like network engineer in the Pan-American games and also in service are More