I am looking to have someone put together a Asterisk PBX along with a dialer.
I would like the ability for the box to handle up to 10 extensions right away (I will have only 4 extensions right now) with a 4 digit dial plan. Internally, we will communicate via VOIP from extension to extension. For outgoing calls, I would like to use basic POTS lines. There should be an ACD with some skill based routing.
As for the dialer, there should be a database for which we can load our phone numbers in for the call. If a call is connected, it needs to transfer the call to an agent that is logged in within 500ms. Once the number is called, it cannot be called again until the next business day.
The application should be browser based (Asterisk is already; there are a couple of dialer options that are browser based as well). I will supply all hardware (PC and X100P cards) for you to do the work.
If you have any questions, please let me know.