Collection Management System with IP-PBX integration

Closed Posted Sep 10, 2014 Paid on delivery
Closed Paid on delivery

My company (a debt collection agency) would like to have a system. The system flow as follow:

1) Importing data (list of debtors) from excel

2) Make a call or send a message directly from inside the system using VoIP

3) Updating the data

4) Preparing (export) related report in multiple form (word / excel / pdf / text)

The other basic info regarding the system development:

1) Multiple level user group (such as normal staff, manager, admin, and super admin)

2) The data cannot be updated if no call has been made

3) We will use our own server

4) We will subscribe our own IP-PBX for VoIP

5) The system either web-based or standalone, but we prefer web-based

The complete details of project will be sent to the bid winner.

Additional:

6) To record and playback the calls
7) Details of calls (time, date, duration) stamped into the data

Asterisk PBX CRM Software Architecture VoIP

Project ID: #6435614

About the project

13 proposals Remote project Active Nov 10, 2014

13 freelancers are bidding on average RM16222 for this job

captek

Hi, We are voip solution provider. I read your project detail and my understanding is you want a system for keeping track of debtor, calling, update and report generation. We can have admin portal where you can upload More

RM15789 MYR in 30 days
(12 Reviews)
6.7
esamuels

Hello, I have built a complex Debt Management system before using Freeswitch and was able to provide the employer with a Multi-Tenant PBX with integrated Debt Management System that was handling more than 10 million re More

RM14200 MYR in 42 days
(20 Reviews)
6.5
superior5

George here based from Los Angeles, USA. I am expert in desired skills for this project and have done similar tasks already. Please get back to me, so I can show you some of the work I have done. I will not be asking f More

RM17963 MYR in 30 days
(7 Reviews)
6.3
altronvoip

Our team is specialized in VoIP development, VoIP and Asterisk especially is our main specialization. We have wide experience of building customized solutions, fully based on open source products. My bid is average More

RM9888 MYR in 21 days
(4 Reviews)
5.3
vule83

Hello, Your project need the combination beetween CRM and PBX (VOIP). With you basic information, I propose as: 1) Multiple level user group (such as normal staff, manager, admin, and super admin) : CRM (Customer More

RM10000 MYR in 30 days
(6 Reviews)
3.5
thercdude

Hi. I'm an expert Java/C++ programmer. I am interested in working on your project. Here is my plan for this software: 1. A user-friendly Windows/Mac application 2. Loading Excel data using Apache POI library 3. Vo More

RM6666 MYR in 20 days
(1 Review)
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rkirci

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cuongdaovan

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We supply voip solutions to a couple of debt collection companies in South Africa. We have developed a web based solution, where the Supervisor assigns leads or contacts to agents prior to import. when agent logs int More

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