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CUSTOMER SERVICE / ORDER PROCESSING / VIRTUAL ASSISTANT

$8-15 USD / hour

Closed
Posted over 8 years ago

$8-15 USD / hour

I am in need of someone to handle customer service queries, process orders and keep me on point given my hectic schedule spread across two different businesses. Candidates must be located in the USA and must be fluent in English. Please review the list of skills attached to the posting. Skills: Administrative Support Office administration Call Handling Customer service Email Handling Social Media Marketing Telephone Handling Virtual Assistant volusion Zendesk
Project ID: 8951822

About the project

25 proposals
Remote project
Active 8 yrs ago

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25 freelancers are bidding on average $12 USD/hour for this job
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If you need a person from USA because of time or language, then I am available in that time & i am fluent in english. I have used all of the tools. Looking forward to your response. Moreover, I have 6 years of experience in customer support and admin support tasks. I have done live chat support, admin support, email handling, phone support, content moderation, ticketing system, list creation, web to excel tasks, product entries, data scrapping, real estate tasks and more admin related tasks.
$8 USD in 40 days
5.0 (3 reviews)
5.0
5.0
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A proposal has not yet been provided
$12 USD in 30 days
5.0 (4 reviews)
2.8
2.8
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Hi there, I am interested to learn more about this opportunity. How many hours a day? I am not located in USA any longer. Thanks & Regards, Mahtab
$11 USD in 30 days
5.0 (3 reviews)
2.6
2.6
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Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are an outsourcing call-center. Our team has a great experience in telesales, virtual assistance and customer support. Our agents have fluent English, Russian and Ukrainian. We use individual approach for every customer. Each agent passes 3 stages of testing before the admission to the first call. Our agents have experience in working as a virtual assistance, couple of month ago we finished project where three of our agents worked as virtual assistants, they performed different functions including correspondence, answering phone calls, meeting arrangement, calendar planning etc. Our agents also had experience in work with database system, live chat and emails. The average typing speed of our agents is at least 150 wpm. We have a big variety of our agents, so you can conduct an interview with everybody and choose the best agent for your project. Our call center works 24/7 and we are able to make and receive more than 1,000 calls per day. By this moment we have been providing call-center services for 3 years. I'm looking forward for your response. Please, feel free to contact us on Skype: moveup.5
$12 USD in 40 days
5.0 (1 review)
0.4
0.4
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Hello, I have done several project like this before and finish them fast. Please contact me right away so we can talk about the other details. I am available right now to start the job. I will kindly wait for your response. I am also available for training before the job start. Thank you, Jeremiah R.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi my name is Arra Ancheta. I believed that I am qualified to do the project because I do have enough knowledge in administrative support, call handling and so on. My work experience will prove this , I have worked as circulation assistant in famous newspaper provider in the Philippines named Philippine Daily inquirer,
$12 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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My name is Luigi, I used to work in sales,troubleshooting,tech support and customer service and I spend my free time traveling, hanging out with friends or exercising. I'm a person that composes cheerful disposition for a positive outlook in life. I'm efficient and highly organized. This enables me to be more productive on the work. I worked in the past for 5ca which is a company located in Argentina that provides technical suport for video games in EU, Australia,USA,and latin america. Including experience on diffferent type of softwares as playStation3, PlayStation4, nintendo consoles as Wii, Wii U , PC softwares , different type of devices as cell phones, tablets and others. I know how to deal with upset customers by providing and accurate and exellent customer service. Used to work also for Avast antivirus Software providing technical support for all countries around the world. Tv companies as dish network and time warner cable in the USA. I do have experience also with: Administrative Support Office administration Call Handling Customer service Email Handling Telephone Handling Virtual Assistant Zendesk I considered myself as friendly, patient, I read and write in english.
$12 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$12 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I'm Dawn Weaver. I have over 15 years data entry and customer service experience working with both At&t and Verizon Wireless. I'm reliable, flexible and outgoing. I would love the opportunity to freelance for you. Thanks for the consideration Dawn Weaver
$12 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am having around 9 years experience in this industry and have worked with so many clients located across the globe.I have expertise in customer support,up sales,telemarketing,back office and help desk. Please revert me back for further discussion. Regards
$11 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear hiring manager, Thank you for this wonderful opportunity. This is Jannatul. I am confident; I can take up your project and do it with perfection. I have excellent experience in web research, phone research, list building, message retrieving/submission, and mailings. I am sure, I would be an ideal virtual assistant to accomplish your requirements. I have work experience as Administrative Assistant, SEO expert, Salesforce Data entry, transcription and handling All Business related matters. Strong written and verbal communication skills, including the ability to communicate adverse decisions and differing opinions in a positive, professional manner. I am always Courteous, trustworthy, loyal and respectful. I have excellent experience in managing the extracted data in MS Office, Google Docs, Google Spreadsheet, Google Document and other related applications. I believe my capabilities would be perfect for your project. I can complete this job within the necessary period. I have years of encounter in this work and can offer you my past taste work. I will be offering you with all my effort and capabilities. “Moving ahead, I can dedicate 30-40 hours/week for your job, and my daily hours are negotiable. I’m very empowered to offer my services for your job. Please you can get in touch with me instantly to discuss this place further.” We can discuss there in details, if you are interested. I wish you'd give me this chance. Regards Jannatul
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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With 12+ years experience managing a call center, I have no doubt I'm a great candidate for the job!
$12 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am Rebecka. I have a variety of skills and I think I would be beneficial to your position. I am motivated and determined. I am a customer service, data entry, order processing professional. I would enjoy helping you. Any questions, please contact me. I look forward to speaking with you about this position a bit more. Thank you.
$15 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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Hello. I am a writer, media consultant, and native English speaker. Skilled in the art of communication, I have worked as a reporter for multiple news agencies which has accustomed me to a fast-paced business environment. Proficient in using the Microsoft Office Suite, I can complete a wide variety of tasks. I handle emails, business communications, networking, social media management and scheduling organization on a regular basis for many of my clients. I hold a certified typing speed of 78 words per minute with 97% accuracy. I have also worked for over 6 years in the medical field, spanning the rolls of head lifeguard, ski patroller, and emergency medical technician. Highly proficient in dealing with people of all age groups and backgrounds, I get things done when under pressure. I have accepted multiple invitations to teach at various high schools, learning groups, and educational classes; allowing me to excel at sharing new concepts and ideas with others. I am extremely passionate about the content I create, and I believe everything I do has my name "stamped" on it; a driving force in demanding only the best from myself and others. The resulting high-quality and highly efficient workflow will speak for itself. I strive to ensure you are happy each step of the way and pride myself on the products I deliver. All hours are tracked using the Freelancer Desktop App. Thank you for your time, I look forward to hearing back from you. Best Regards, Arrow Santos
$15 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$12 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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It is with great enthusiasm that I submit my application for the position of Customer Service Representative. As a Customer Service professional with over five years’ experience, I know my diverse skills and qualifications will make me an asset to your team. As you will see from the attached resume, I’ve built my career in a different roles and industries, mostly working for big international companies where I was not just the Customer Service representative, but also Project Manager and marketing guru. I love new challenges. With my present employer I am charged with ensuring that all customer queries, issues or complaints are resolved to the satisfaction of all. I used to answer all kind of requests, usually about deliveries, exchanges or refunds. I answered more than 250 emails daily in a timely manner. My knowledge of Customer Service enables me to provide the highest level of support and advice to customers. I am experienced in : • Able to handle complaints effectively. • Demonstrated ability to record details of client contacts and service history • Proven ability to determine answers and solutions quickly. • Special talent for handling irate and angry customers. Strong problem solving skills • Exceptional verifiable talent for ensuring customer satisfaction I am involved in determining the urgency of an enquiry, recording call information on bespoke systems and generating new referrals out of existing customers.
$12 USD in 3 days
0.0 (0 reviews)
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I will first understand what is needed of me before starting my projects. I have the experience of handling clients and satisfy their needs.
$12 USD in 3 days
0.0 (0 reviews)
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`Hello, My name is Nora, I have experience in general assistance in the fields of Business administration, Media & Marketing, and Customer Service. *Personal Skills: I'm Multi-skilled, Energetic, Hardworking Reliable Dedicated Quick learner Excellent Social Skills Ability to deliver tasks on time *Voice: I'm a native English speaker with an American accent. My voice is young & friendly but at the same time very professional. I can offer various services including website development & management, social media management, advertising and marketing campaigns, customer service, replying emails, writing documents, research, etc. I'm very computer literate as I'm also a graphic & web designer. I'm highly proficient in the following softwares: Wordpress, Photoshop, Indesign + Illustrator, Microsoft Word + Excel, Powerpoint, Pages (Mac), and I have an eye for design. Other skills: Video/Audio editing, Photography, Translation & Proofreading, Forex Trading and event planning. I have a 24/7 high-speed internet connection & I'm available all days of the week. I'm looking for a long term cooperation which I can dedicate my full time to. Please contact me if you think I'm suitable for this position. Regards.
$11 USD in 40 days
0.0 (0 reviews)
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Hello, I'm interested in the proposal. Please kindly check my profile for further details. Thanks, MC
$8 USD in 3 days
0.0 (0 reviews)
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My name is Brandon Lee, and I am a virtual assistant that is looking for a long term job in my respective field. I have been working as a virtual assistant for ten years, and one of my notable clients has been an agent of Larry King. With that being said, I can perform all of your necessary tasks such as: Data Entry, Customer Service, Live Chat, Phone Support, Desktop Support, Email Handling, Article Writing, and Website Building. I'm available for all of your virtual assistant needs, and I hope you select me for your next project. Thank you.
$8 USD in 50 days
0.0 (0 reviews)
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United States
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Member since Apr 9, 2015

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