Over the past 20 years, I have developed a conceptual approach to work and like to filter facts and information and model this to a theory and related concepts before making decisions using a series of short one-point lessons combined with illustration, to make work, a more enthusiastic place to be…
Coupled with these Skill listed below, I anticipate your quick response:
Skills, Knowledge and Competence
• Quality Management - Ability to document and communicate the progress against plans, taking corrective action as necessary;
• Customer Relationship Management - Ability to manage Client Expectation by translating those expectations to action;
• Process Excellence - Ability to diagnose, define, and determine root cause of process failures;
• Embedding Risk Management in the day-to-day Business Management - Ability to identify, clarify, and resolve issues / risks, escalating them as needed;
• Lean Transition - Ability to negotiate changes to commitments/requirements for a better ROIC;
• Coaching - Ability to develop team members (e.g., skills, career, etc.) and conduct performance reviews;
• ISO Standardisation - Ability to review deliverables for completeness, quality, and compliance with established standards.