I am quite conversant with ITIL, Auditing and SOX practices, and can bring the following skills and expertise to be able to make vital contributions in the following areas:
• Incident Management, Change Management, Infrastructure and Asset Management
• Project Management
• GAP analysis
• Sharepoint Site Development and Implementation (Work Flow and admin)
• Call Centre Management
• SOX internal and external audits
• Coordination of SAP Releases
• Risk Management
• KPIs and SLA Management and Implementation