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Customer Complaint registration Web Application

$250-750 USD

Cancelled
Posted over 15 years ago

$250-750 USD

Paid on delivery
We would like to have you design a customer complaint notification and tracking system. Background: We have customers who are getting a service from us. Sometimes there are problems with the service and the customers need to notify us of the problem. We handle the problem and then the issue is solved. So, the developed system should be Web based and should do the following: a. The customer opens a new problem case using the web and a username and password b. Our support engineer can view the case and modify it (add comments, change the text, delete text etc...) c. The customer can view how the case progresses but can't modify it anymore (unless we allow him to add or modify data) d. Our management can have a global overview of the cases pending, progress, solved, some statistics (how many cases are opened per month, how many are left open , how many closed, average time to solve a case). This is in principal what we need. It should be web based, based on PHP, MySQL and CSS.
Project ID: 285271

About the project

25 proposals
Remote project
Active 16 yrs ago

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25 freelancers are bidding on average $455 USD for this job
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please view pmb.
$300 USD in 12 days
4.9 (99 reviews)
7.8
7.8
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Hello, We are web application experts, we can provide a good solution for you. Thank you!
$350 USD in 3 days
5.0 (153 reviews)
7.7
7.7
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Right profile and high quality work await your acceptance. Plz. check PMB for details. Thanks & regards,
$700 USD in 20 days
4.9 (40 reviews)
7.3
7.3
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HI, Check my PM for technical details. A1dezine.
$650 USD in 8 days
4.9 (68 reviews)
7.0
7.0
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Plz see PMB
$600 USD in 15 days
4.9 (35 reviews)
7.0
7.0
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Check PMB please.
$400 USD in 10 days
4.7 (168 reviews)
6.9
6.9
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Can help... check my reviews... costs more...
$750 USD in 15 days
5.0 (37 reviews)
6.4
6.4
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Serious Bid. Please check your PMB. Thanks.
$540 USD in 18 days
5.0 (45 reviews)
5.9
5.9
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Hello, Pls check for more details in PMB. Thanks Sourav Acumen Soft Technologies
$600 USD in 20 days
5.0 (6 reviews)
5.8
5.8
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Issue tracking software.
$250 USD in 14 days
4.9 (43 reviews)
5.8
5.8
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Firstly thank you for taking time to read my proposal. If I can just take a further few minutes to explain who I am and what I do and then I can discuss your project from the brief you have provided. My role is to communicate with you throughout the project and to understand what it is you require. With no project the same it is important we work closely with our customers to ensure the success of their business. Your project will be placed me. I have read through your specification and it appears that this would be a project we would be very interested to work on. Unlike other users I would like to talk directly about your project and not simple just past a lump of text and a few links (based on what I have read on the brief). I am just trying to take time to make contact and if you want any further information or sample sites please let me know. I would like to discuss this and hopefully complete this project for you. I do not have any problem to keep money escrow at getafreelancer and release on progress of the work; we will be responsible for your satisfaction by our work. Please check your PM and read details Kind regards, Dennis Aucoin. (Located in Burlington, MA USA)
$400 USD in 14 days
4.3 (38 reviews)
5.5
5.5
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I'd like to help you on this project. I'm experienced in PHP, MySQL, JavaScript, AJAX, XHTML and CSS. Please see my PM.
$400 USD in 12 days
4.2 (10 reviews)
4.5
4.5
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I can do this job for you immediately. Please check PM. Thanks.
$300 USD in 10 days
5.0 (2 reviews)
3.7
3.7
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see private message board.
$400 USD in 5 days
5.0 (3 reviews)
3.1
3.1
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Hello Greetings!!! We at "ALVIS - All Wise Solution" work in a team of 20 experienced, well coordinated and committed programmers. We are new to freelancer website but we a past track record. We are working regularly for offshore clients mainly from US and Canada. We have done many projects of such kind in the past. We will provide quality work with in a definite budget and stipulated time period. We can make available our past work to you as and when desired. We eagerly wait for any further queries, we are all here to gleefully answer those. Avidly looking forward to working with you! Many Thanks !!! ALVIS
$725 USD in 25 days
5.0 (2 reviews)
2.6
2.6
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I can do this project easily. I will have full functionality in 3 days and we can spend the remaining two working out styling so you are happy with the design. The application will follow the MVC design pattern so that the appearance can be easily changed at a later date. I look forward to working with you.
$250 USD in 5 days
5.0 (1 review)
2.6
2.6
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I have more than 6 yrs experience having worked for multinational corporations. I can show you samples of my previous work if you want.
$600 USD in 10 days
5.0 (4 reviews)
1.6
1.6
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sir look at your PMB
$351 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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Dear oster, I can do the project. Please have look at PMB
$300 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hello sir, i have more than 2+ years experience in PHP, Mysql, Ajax, Java script, CSS....
$450 USD in 20 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of NETHERLANDS
Hoofddorp, Netherlands
0.0
0
Member since Jul 10, 2008

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