We have a call center and our VoIP software produces a text file for current status of all calls by each sales person. What we are looking for is to find gaps when the salepeople are not making calls. We did import the file into Excel and it did create a report but that would be too much work each day. So we want a program (source code) that will read a CSV file and show the times between calls. The calculation is easy since you add the last call time to the last call time and subtract that from the current call.
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Hello Sir,
We have done a similar reporting application for one of clients that reads data from CSV file and generates the report in C#.
Please check PMB.
Thanks and regards,
VirtuosoIT
I am a software developer, I will code the app to calculate time difference and tell when the user is not making any calls in 2 days, using Visual Studio 2005 .Net framework in C# language.
I will also provide support for next 2 months, in case there is any modification you want in the application.
Hi, i have implemented a couple of such programs and particularly for VoIP call center as well and can implement the program with high quality covering all your needs. Please PM me if you are interested in my services. Thanks in advance.
Dear Sir,
I am very strong at C/C++, .Net, Algorithm, File and String Processing, etc. I can develop this software using by Visual C# 2010 (.Net 4.0). Thank you very much.
Best Regards,
Sayed Mulkhan F
Hi,
Did i say that this is already done> Yes i did say that.
I have a sample ready for reading and doing some calculations on excel and csv files. And ofcourse this project can going to be just a small tweaking in those samples.
I have experience working on both C# and csv files.I have more than 5+ years of experience in Microsoft technologies (programming in window forms and web forms as well) and can deliver the project real quickly. You will get the source code that will run in environment that you mentioned.
More info in the PMB.