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A trainer specialized training customer support executives on product, process and softskill. A BPO experience expericed is preferred.

₹12500-37500 INR

Closed
Posted over 8 years ago

₹12500-37500 INR

Paid on delivery
A trainer specialized in training customer support executives on product, process and softskill. A BPO experience experienced is preferred. As of now we are looking for Bangalore and Mumbai.
Project ID: 8209012

About the project

3 proposals
Remote project
Active 8 yrs ago

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3 freelancers are bidding on average ₹28,888 INR for this job
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Thank you for the oppurtunity.I've been a customer service agent for about 8 years. I'm trained in the British, American and Austrian Accents so a native american's accent is easy. Besides, I've experience in various process both technical and non-technical. In terms of technical. it is a Tier 3 ATT ConnecTech support, a level of support nobody in technical backgrounds provide these days. Besides that, Notably I've also worked with sales processes. In both of these ATT processes I've been a process trainer and a voice and accent trainer. With the best agent and trainer awards, I've also gone through two different training certification programs which means that if we in the future want to expand, I'm the best person to equip others down the lane. I am willing to relocate.
₹35,555 INR in 10 days
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Certified training professional with a rich experience of over 20 years in Soft Skills and Behavioural Training. Effective in establishing professional relationships based on mutual trust. My strengths are excellent communication, presentation and negotiation skills. A down to earth extrovert, I love meeting people and travelling. I enjoy making presentations on PowerPoint. I also love quizzing, a passion which one day gave me the golden opportunity to shoot with Amitabh Bacchan on the sets of KBC-2 . I have been associated with the captive unit of one of the world’s largest banks, HSBC as an Asst Manager (L&D). The industry exposure has been quite large from Education, Manufacturing ,Retail, Automobiles, Construction, Telcom, BFSI, Logistics to ITES thus challenging my adaptability and agility I am very flexible and can relate/build a rapport comfortably with any audience in any age group. • ICICI Prudential • Tata Motors Finance • Accenture BPO • HSBC Global Service Centre • Mahindra Finance • Bank of India • IBM • Accenture • ATOS • SAP India P Ltd • Delphi Info Services • Consona • Tech Mahindra • Godrej & Boyce • Presentation Dynamics • Team Building • Effective Technical Writing • Effective Business Writing • Verbal Communication Skills • Written Communication Skills • Corporate Orientation • Telephone English for Work • Campus to Corporate Induction • Cross cultural sensitization • Creative Problem Solving and many more.........
₹23,333 INR in 1 day
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Member since Aug 3, 2015

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