Customer Support

Dear Sir/Madam, We have 14 year customer support experience and we have worked on 150+ customer support campaign, we can help you with best and professional customer support service. Votiko is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - B2B & B2C Lead Generation Services - Telemarketing Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Interactive Voice Response (IVR Services) - Enquiry Handling Services - Help Desk & Technical Support Services Whichever you choose, we will do our best! Glad to meet you at Freelance. Votiko team

• I have over 6 years of experience in customer support. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Also worked on manual testing of new versions of software creating test cases. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided data entry support in most of the projects and delivered good quality work.

Hi, I'm interested in this post which also leads me to some questions I'd like to clarify. What kind of support do you need? Email, chat or phone support? Hope we can discuss this over chat, given the chance to work with you. You'll have my immediate reply. Happy New Year! Laiza

I am a graduate of BSBA Major in Human Resource Development Management in Philippines. I also spent 2 years as an Accountancy major before shifting to Human Resource. With these educational background, I believe I can work on the tasks you will give me efficiently. As a professional HR graduate with a lot of experience in Microsoft Office, I can easily maintain databases, type letters and reports and manage confidential information. I am also a quick learner and confident that I could develop in the role to exceed your expectations. I have good communications skills and an organized approach to my work and rest assured that I'm fluent in english so the communication will be good. I am eager to contribute my abilities and experience to your company. Given my extensive training and background, I believe I can help your company meet its goal of providing only the most accurate and timely information to its clients. I can assure you that I can do the work to spare all your troubles and work really fast. I've also done a research paper so this would be an easy task for me. P.S. I'm currently unemployed so I'm available any day to get the work done you'll be assigning to me.