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Customer Champion/Superstar

$15-25 USD / hour

Closed
Posted over 8 years ago

$15-25 USD / hour

We love our customers. They are at the heart of everything we do. We’re looking to have the kind of customer service that makes people want tell their friends about us (for the right reasons). So we’re after someone who always has the customers’ best interest in mind and likes nothing more than delighting them. You will be responsible for answering all customer queries quickly, clearly and personably. They’ll be hit from all angles including phone, email and social and they’ll also need to keep customer accounts up to date. Superb verbal and written English is a must for this one. The majority of questions and comments we receive are via email so it is essential that you have a confident writing style and are able to make every customer feel valued. Additional skills or experience in creative writing, or writing for social media would be the cherry on the cake. WHERE YOU’LL AFFECT CHANGE Our ideal Champion will: - Put ‘personality’ into their written responses - Make our customers smile and bring creativity to the job - Show a strong work ethic and the ability to work under loose direction - Have flexibility in their job role - be willing to help out where needed
Project ID: 9006899

About the project

5 proposals
Remote project
Active 8 yrs ago

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5 freelancers are bidding on average $15 USD/hour for this job
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A proposal has not yet been provided
$15 USD in 20 days
4.9 (45 reviews)
6.6
6.6
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Hi, I have perfect English grammar with good communication skills. I have job experience of 40 hours/week with an IT company for more than 4 years. There I was responsible for customer support. I have to solve computer related problems. I have two years experience in chat and email handling as well of US customers. I have very reliable internet connection and having power backup as well. So there is no chance of missing my shift. I have never missed my shift in my entire career of chat and email handling. I have overall more than 6 years of experience in customer handling and having strong problem solving skills. I own a Laptop with Win 8 installed and 4 to 5 hours battery backup. Regards Ehtiram Ali
$16 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Dear Employer, I have finished course for Customer satisfaction and Cycle of service to get very satisfied customers and how to get returned customers. This skills I am using every day, responding to e-mails, resolving problems etc. Please do not hesitate to contact me for further information. Looking forward for great cooperation. Best regards, Ana Nikolovska
$16 USD in 28 days
0.0 (0 reviews)
0.0
0.0
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Hi there! My name is Ali Christian and I would absolutely love to be considered for your Champion position! Love the name by the way, that alone makes me feel valued. I have 7 years of customer service experience so interacting with people is something I thoroughly enjoy. I am extremely comfortable with communication via email, phone, and social media. I'm 21 years old, so all the technology is sort of engraved into my head from infancy. Figured it'd be great to put to use now! My schedule is extremely flexible (almost embarrassingly) so I'm available to work at any/all times needed. I am focused, determined, have an extreme attention to detail, and most of all reliable. I would love to be part of your team! Please don't hesitate to contact me, as I would love to discuss any further details and provide references if needed. Have a wonderful day! Ali Christian
$15 USD in 20 days
0.0 (0 reviews)
0.0
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About the client

Flag of UNITED KINGDOM
London, United Kingdom
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Member since Nov 30, 2015

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